Hyatt Regency Miami — Miami

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Room and hotel services were too good. Hotel location is much convenient, you can get all sort of transportation from your door step. I felt hotel was too much crowded. This might be due to the event happened during my stay. I feel it could be better to have some more elevators because sometime we waited for long time to get into elevators.

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The service was impacable

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Other than the first night that we had a bad experience, Anna at the front desk made the necessarily changes for me and my roommate to have a pleasant time the rest of our staying. Also Sandra at the club hotel provided excellent service and friendliness.

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The hotel was beautiful and clean and everything was what you would expect of a Hyatt Hotel....great, professional and very courteous staff. We were in Miami 2 full days and one night and from the time we checked in to the time we left, your staff were all so courteous, helpful and so friendly. The food in the restaurant was also very good. The location […] was perfect and we found it very easy to walk to or catch the tram to sites we were interested in seeing. We took 2 tours from the hotel and enjoyed them very much. It was our first time in Miami and I have to say it was one of the best experiences.. We will recommend it to all of our family and friends. We hope to do more traveling all around the USA and abroad in the future and hope to find other Hyatt hotels as accommodating. Your city is beautiful and we will return for a longer stay next time and will be staying at your hotel again. . Uzziniet vairāk

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We enjoyed our stay at this beautiful hotel. It was close to Bayside and we had an awesome view. The hotel rate was great. We would definitely book a room there again!

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In general terms the stay was ok but the rooms needs a serious deep cleaning. Carpet in the room felt sticky and linens as well as towels had holes.

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decent overall- the bar was not that great. Food quality was "processed" tasting.

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Our mini-suite was not as described. The corner units are not laid out as described. Since the hotel was booked we had little options, we had a few other glitches due to crowded weekend. THE STAFF WAS EXCELLENT, very helpful and gave us some credits toward our inconvenience. Overall we were treated well and fairly. Very convenient to our event.

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Excellent, very good services and good location. I will stay next time also.

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Love the staff, and the room was just what we wanted. I will defiantly book here again!

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Decent value, but if I would had a chance I would have paid more for a more decent hotel. The carpet was just plain nasty. Felt like walking on a cheap Chinese buffet, sticky

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I paid for a normal 2 bed room one month in advance and the day i got there they gave my room away. i had to sleep on a sofa bed and all they could give me to make up for it was free breakfast... worst hotel ever.

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It was just OK - but not up to Regency image - great location for Knight theater shows

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Not at close to downtown Miami attractions or the port. I was hoping for more with that cost ... View of a roof and a window that didn't open. Rather outdated but fairly clean. Wouldn't stay here again.

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very noisy (hotel corridor and external traffic). Bedding very uncomfortable. Rooms need serious renovations.

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Great place to stay. We stayed two nights and had no major issues. The room wasn't fully serviced before we checked in, however.

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Very clean and comfortable room. Spacious room. Great downtown Miami location of hotel as we walked to an area off 8th street (10 minutes) that had a whole strip of beautiful restaurants and bars. Gym was small, but had nice equipment. Cool view from the hotel. Staff was curtious and helpful. Would have appreciated continental breakfast.

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We really enjoyed the nice hotel and the staff were very helpful to answer our questions. Thank you

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The carbit was old and dirty, the sink is open to the sleeping area,other wise every thing was ok

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The Hyatt staff was wonderful both at check in and in the restaurant. However, it is my opinion booking thru Hotels.com got us put in a "handicapped" room and that was not to our liking. The staff helped out but I would caution about the quality of room you will get if you don't book through the hotel directly. I won't do it again.

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Hotel was very nice and would recommend to others definately.

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When i first got my room I was extremely disappointed. The carpet was old, dirty and lifted in the middle of the room. The room smelled awful. I called the front desk, complained, and was quickly upgraded to a suite. The carpet was a bit better, It was still old and had a sticky feeling when walking barefoot, the smell was a bit better, and the shower […] was a bit moldy. The location was great but I was expecting a lot more from this hotel after paying over $200 a night. Uzziniet vairāk

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Hotel was fine. Valet service left much to be desired. $31 for parking is a huge ripoff.

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For the love of god don't go to this hotel it is garbage. I don't know how it got 4 stars. The motel 6 has a better bathroom then them. The staff is rude. Nobody speaks English in the hotel. So don't bother to ack them a Q.Go some were else!!

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Picked this hotle before leaving on a cruise out of the Port of Miami. We thought it would be a good idea to get a rental car to avoid taxi fees but when we got to the hotel we learned it was a bad choice. The parking for the hotel was reasonable (it was the same as all the others around), except you had to pay the price EVERY TIME you took you car […] out of the lot. I was a the strangest thing I had ever heard of. So this hotel is good if you are just looking for a plave to stay the night before a cruise. However no shuttle service was offered (airport or to port). The location of the hotel saved it for me because we were maybe a 5 minute walk to the huge market place with food. the pool area was nice, only it was chilly when we stayed so we didnt spend much time there. As other reviews said, the rooms/carpets were moist but it wasnt a huge deal. Uzziniet vairāk

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I got this hotel through Expedia's "roll the dice" deal (they don't call it that, but it's the one where you select the class of hotel and area you want, and they promise up to 40% off). So I got this hotel at about 10% discount, so I was disappointed with Expedia's "roll the dice" program, but was pleasantly surprised by the hotel. I read quite a few […] reviews that beat up a bit on the hotel, but I thought it was fine and my kids loved it. Our 2-double bed room was big enough...only minor complaint was the room was humid despite the AC running...not super uncomfortable, but when I stay in a hotel I expect to be able to get the room to my precise comfort level. Other than that, we liked the rooms, location in downtown Miami (recommend walking to one of the nearby breakfast places about 2 blocks away), had a snack and drink in the bar before going to bed, and service and food was good. Uzziniet vairāk

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I stayed to attend the boat show. Great location Don't need a car. Restaurant and bar are good. The rooms have great configuration and the bed Was perfect.....

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building is alittle run down kindof old fashioned, no fridge or water bottles.

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Rooms were from 1960s. Carpet felt moldy.

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I attended a conference here this week - hotel itself is "OK", but room and hotel in general definitely showing it's age. The eating options were limited to one restaurant with a very limited and overpriced menu. No workout facility (that I could find). On the positive, the hotel staff was very friendly and professional.

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It is a good hotel for business. Downtown is near by but is not very nice to walk around alone.

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This hotel is old and it shows. The carpet in the room looked dirty, and the air conditioning is noisy as is the noise from the street. I was thankful my stay was for only one night but I feel it wasn't cheap for what it offers. The best thing it has is the location.

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We stayed during the ING Miami Marathon and it's located 10 minutes away to/from marathon's start/finish line. Hotel's entrance and lobby is modern but the rooms are a little bit outdated and need some TLC. Prices are higher than similar hotels located in the surrounding area, but I won't regret if I need to stay again.

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We stayed at the Hyatt to be close to American Airlines Arena and Bayside. Very easy to get around especially with the Metro Mover. Staff very friendly. Only issue we had was tub backed up when shower on so only one person could take a shower-would not drain so no one else could.

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