Novotel London West — London

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The hotel offered everything we needed included the opportunity to leave our luggage in a safe place on the day of our departure. We were able to enjoy our last day and pick up our luggage prior to coach departure at 8PM. The only suggestion I have is that you do not use first names without being invited to, I would have been happier to be addressed […] by my full title eg Mrs ...... rather than by christian name on the email inviting me to fill in this feedback and also by the young lady that booked us into the hotel for our stay. I am sure there are many other customers who feel the same way. Uzziniet vairāk

Hotel is great, stayed there before. I don't like car park charges for residents or charging for wifi but this is hotels in general it's a disgrace.

We spent 3 nights at the Novotel Hammersmith and will definitely be going back again. It was our second stay there, but the first with the kids. The family room was superb, the hotel is of a high quality and cleanliness, the staff are really helpful, and the location is good - serviced by 4 major underground lines at Hammersmith station which is just […] a 5 minute walk away. Our only minor criticism was that at breakfast, when the room is very busy, they use an overflow room and whilst the food is of the same quality, the furnishings aren't, they're still clean, but it just takes away from the higher quality spec of the rest of the hotel. Would definitely recommend to anyone considering a stay in London though and we'll be going back again soon :-) Uzziniet vairāk

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Really and helpful front of house staff.

I walked in to reception and was immediately in awre of the Hotel. My firiend & I were booked in to an executive room and found it very good but a tad small. I was disappointed the next day when two friends arrived and the double room that they had booked was the same size. Therefore I would go there again but not book an executive room. Also, don't […] park in the Hotel Car Park as it costs a fortune. I stayed 2 days (approx 49hrs in fact) and it cost £75. The car park had about 10 cars in it and could easily take 100 plus cars. Novatel are turning away money by being so expensive on this front. Phil Uzziniet vairāk

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Best hotel I've stayed in in London for a while. Parking a bit pricey, but that is my only complaint.

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Stayed at the Novotel London West in December 2011, really nice hotel, good sized rooms, all the facilities you would normally expect from a Novotel. Would definitely recommend

Good value (at least for London), Good location. Very expensive to park a car. Staff are excellent and friendly.

Hotel was fine but the shower was a disaster! We used it twice each during our stay. The flexible hose was fractured and leaked badly.The shower door was ill-fitting. The result of these 2 was that the bathroom flooded each time it was used. We ended up with a pile of soaking wet towels! The cleaners must have been aware of the problem!

stayed here after a gig at Apollo. very nice hotel and very nice room. great for Hammersmith and local area. would highly recommend

Overall is good as it's a 4-start hotel. But I do expect more from the service. When i asked for 2 extra pillows in the first night, the one pick up the phone told me there's 1 in the closet and asked if i really want two pillows. Frankly, I'm reli quite pissed about it cuz I AM asking for sth, DUN EVER QUESTION me if i reli want it. When checking out, […] it takes a LONG time since there's A LONG QUEUE, which is unacceptable for me. Uzziniet vairāk

It seems the hotel recently redid the lobby, bar, and restaurant. The hotel is about a 5 minute walk from the Hammersmith stop on the Piccadilly line. This makes it fairly easy to get to from Heathrow (about 45 minutes). Plenty of restaurants towards near the tube enterance. On the downside, they do charge for internet, yet I have never had the best […] quality internet connections from the hotel. Uzziniet vairāk

I ale\ways prefer Novotels whenever possible- and this hotel in London did not disappoint. Good breakfast, clean room, nice hotel bar. Friendly staff. One wish: Wireless internet in the lobby and the room. Cable connection does not work with my tablet.

Great hotel with own parking (for a charge). I was going to the Hammersmith Apollo and this hotel is a 10 minute walk away. The food was excellent and reasonably priced. Staff very friendly and efficient.

At first sight, Hammersmith seems to be the wrong place to be for central London. But it isn't. The Tube and Bus station are 2 minutes away, and in 4-6 stops, you are in the centre of London. For the price, the Novotel is also very good value. Excellent and friendly staff, with one exception in the dining room. Reception staff are excellent. The hotel […] is huge, and it does feel like a 5 mile walk to get to the elevators. The price of an English breakfast is high, but probably no more expensive than any other hotel. Shop around for a cheaper breakfast outside the hotel. Overall, we were very impressed and happy with our 3 night stay. Uzziniet vairāk

We arrived late at night ,but, the reception service was very efficient , we were very pleased with the Location and just within a reasonable walking distant from the tube station, and it being on the Heathrow airport line. The breakfast we thought was a little expensive, but, then there wasn't much in the vicinity to chose from.

Overall we were very pleased with the hotel and would highly recommend it to anyone. The location adjacent to trains buses and shops is excellent for anyone including elderly. The only negative aspect was we travelled by train from Heathrow to Hammersmith station. On arrival at the station there was no clear signage for travellers getting to the hotel. […] Hammersmith station has several entrances/exits and it is important for guests to know which way to go depending on which exit. The map on the hotel website is not clear and there is no directions for guests arriving by train. Uzziniet vairāk

Overall we had a pleasant stay at the hotel, clean but could supply rooms with extra pillows. Not too far from the tube station. Free gym which they don't mention on their website. Nice foyer and bar, restaurants too but a tad expensive. Gift shop in hotel very expensive for drinks and sweets. But it's in London and there is plenty out there.

Have stayed here for over 10 years - finally have redone lobby and guest rooms. Also a new gym in lobby area. If discounted rates are available, location to Picadilly/Heathrow line and bus stop 100 yards away are a big plus. Note: some rooms are a long way from the lifts - be warned. Breakfast buffet is generous if you can incorporate into room rate […] but expensive otherwise. Uzziniet vairāk

Great hotel, secured at a great rate through hotels.com. Would stay here again if I could secure another deal like the one I got. Good location no more than 5 minutes walk from Hammersmith Tube Station and some cheap eating options located at the shopping centre near the tube station. Good breakfast buffet with a variety of eating choices. We all […] thoroughly enjoyed our stay and experience at this hotel. Would go back and stay in an instant. Uzziniet vairāk

Hotel was fine, have stayed here many times, recent renovations are nice, but room is always WARM and never really cool, AC is on full blast but by US standards is poor.....room never is really cool.

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This hotel is located in what looks like an office complex. It is convenient to the Tube (Piccadilly line to Heathrow, so handy) and many bus routes. The hotel is enormous and our room was located a long walk from reception. The room was rather small but clean. The bed was quite hard and the pillows small. Breakfast was included in our rate but we didn't […] have it most days as it was quite ordinary. There was no free WiFi in the hotel; it was really expensive at £15 per 24 hours. There were four free terminals in the lobby but there was always a queue for them as they were never all working. I would not return to this hotel; it had no character and was purely functional. Uzziniet vairāk

I did have a few problems with my room, however, these were sorted out so quickly and in such good grace that I didn't let if effect the overall mark I gave. To receive such prompt and polite service (within 10 mins) is so unusual and I would definitely stay there again.

I stayed here as i had a course nearby and it was close to tube stations shops etc as well. The public areas were impressive looking and the staff couldn't do enough for me. I had a meal at the bar in the evening which although I was a little disappointed in my burger, the burger bun was hardly the "country loaf" described in the menu, but never mind! My […] only disappointment was being placed in one of the rooms that has not been refurbished and was tatty and extremely shabby. I was tired so couldn't be bothered to ask to be moved but I did mention to reception on checking out the next day my disappointment in the standard of the room and she said they are still in the middle of a massive refurbishment and would happily of moved me to one of the newly decorated rooms. Uzziniet vairāk

Myself and a colleague stayed i this hotel for 3 nights and 4 days attending a conference which was also held in the hotel. I had read a few rreviews on the internet saying that the hotel needed refurbishment. This must have been already carried out as there was no part of the hotel where the condition could be faulted. It was all clean, modern and […] in a very good state of repair. ll the staff were helpful and efficient. The breakfast was very good with plenty of choice although it was usual high hotel prices. We ate in the restaurant one night and the food ws very good also. My colleague used to be a chef and he agreed so it must have been good. Although I didn't need it, there was an unternet/TV/Movies package in room for a reasonable price, again by hotel standards. Hammersmith Tube station is about 5 minutes walk away and the bus station is just over the road. The conference facilities were some of the best I have seen. Very professional and everything worked. I would defintely stay there again. Uzziniet vairāk

Okay room for the price. Good location for the Hammersmith tube stop. Front desk staff somewhat rude and not helpful at all. No good restaurants in area dinner. Eat elsewhere about town before returning to the hotel.

The hotel was five minutes walk from Hammersmith tube and well sign-posted but the entrance was off the street and a little hard to find. Very convenient location, though, especially if travelling from Heathrow. The room was lovely, and the area (overlooking a square with offices surrounding it) was very quiet at the weekend. Check-in was quick and […] easy, and the breakfast was great the second morning we stayed. I didn't get up for breakfast the first morning as I was feeling ill and my husband took me up a little bread and cheese, which I couldn't finish. I mention this only because the one slight issue I would have is that the plate with leftovers was not taken away by the cleaners when they cleaned the room later that day, which I assumed would be the case. (Perhaps it's this hotel's policy to dispose of these yourself if you haven't paid for room service, which seems a little strange?) However, this was a minor thing which puzzled me more than anything. On the whole, the location and comfort of the hotel were both great. Uzziniet vairāk

Great Hotel in an excellent location only a block from Hammersmith tube stop so it is easy to get to Heathrow or into City Center. Only negative was that the hotel bar had no british ales on tap or bottled, so for one that enjoys a nice pint , you will have to go to a pub. Room was large , more comfortable than most London rooms I have stayed in.

Close to our London office in Hammersmith and close to major tube station so easy to get around, also close to main taxi stand as well.

conveniently located next to major tube stop and taxi stand so easy to get anywhere from here. Nice size rooms for UK. Bed not super comfortable. Nice desk and small couch in the room. Good bar downstairs. Food at hotel a little pricey, but overall, good place to stay.

Vi var två vuxna och två barn som bodde på hotellet i tre dygn. Rummet var helt OK, men det blev ganska trångt när vi var fyra personer i rummet. Men eftersom de inte tog betalt för barnen så var det helt OK. Vi kom tidigt till hotellet och fick checka in redan 12.30. Hotellet låg på bekvämt avstånd från Hammersmith tunnelbanestation, där man kunde […] välja på tre olika tunnelbanelinjer. På ca 20 minuter kom man in till city. Väljer hellre detta hotell med lite högre standard än ett ruffigt centralt hotell för samma kostnad. Området runt hotellet var trevligt med många affärer och restauranger. Uzziniet vairāk

Vi är mycket nöjda med vår vistelse på Novotel där vi bodde i 3nätter med 2 vuxna och 2 barn (7&13 år). Moderna och fräscha rum, en mycket bra frukostbuffé och nära till kommunikationer. Den enda stora minuset var frånvaro av trådlöstnätverk på hotelrummet.

det var et bra opphold. Det var veldig dyr frokost så det tok vi ute på byen istedet.

Nur ein paar Schritte von der Hammsmith Station entfernt. Saubere und moderne Hotelanlage - erstaunlich günstiger Preis für den gebotenen Standard. Grosse Zimmer mit zweckmässiger Einrichtung - Ausklapp-Sofa für die Kinder - Minibar. Frühstück ist reichhaltig, gut und preiswert - Kinder essen umsonst (phantastisch!)... allein das Personal könnte etwas […] zuvorkommender sein - Ansonsten sehr zu empfehlen. Uzziniet vairāk

Greit rom med ok standard og renhold. Under 5 min gange til Tuben. Grei standard på frokostbuffet. Det som trekker ned er dyr og dårlig internettmulighet. Det skal være Wifi, men det var dårlig/ingen dekning på rommet. Det var kablet (såkalt) bredbånd på rommet, men det var dyrt og ustabilt.

El descanso dn los viajes es fundamental y si el colchón es de buena calidad se asegura el descanso , en este caso el colchón no era de buena calidad y se nota bastante .

Hotellet ligger bra till allmänna kommunikationer. Rummet var inte bra. För varmt eftersom temperaturregleringen på ventilationen inte fungerade. Dessutom mycket högt vindtjut i ventilationen. Stopp i avlopp till tvättställ vid ankomst. Sammantaget dålig rumskonfort.

Ho dormito 4 notti al Novotel London West con due bambini, Hotel pulito, posizione ottimale, circa 300 m dalla stazione della metropolitana Hammersmith, stazione ricca di negozi, ristoranti, servizi. Poco più in là c'e un supermercato dove è possibile acquistare baguette fresche, frutta e affettati. Non ho scelto di fare la colazione in hotel perchè […] in zona ci sono tantissimi bar dove poter mangiare muffins e bere ottimo caffè, anche italiano. Servizio frigo in camera a pagamento, anche il wireless, che tra l'altro non funziona bene, utilissimo l'uso gratuito dei computer per circa 20 minuti al giorno. Da consigliare ad una famiglia con bambini. Uzziniet vairāk

Ciertos olores en el desagüe del lavabo. La habitación 5042 tenía fuga de agua detrás del inodoro

Bon hôtel y compris pour les familles, calme malgré le quartier. Très pratique sur la ligne Picadilly pour se rendre rapidement au coeur de Londres. Petit déjeuner buffet très copieux et varié. Point négatif : Wifi payant et fonctionnant mal. Les ordinateurs à disposition à la réception sont systématiquement pris d'assaut.

receptionist non troppo socievole all'arrivo, per il resto pochi contatti valutabili.

Ottimo collegamento con metro/bus rende questo albergo molto comodo anche se non centrale. Ottima colazione, personale molto gentile (moltissimi italiani!)

Ett helt okej hotell för familjen nära Hammersmith tunnelbanestation. Frukosten varierade i kvalitet under de tre dagarna vi bodde på hotellet. Första morgonen var den maten som skulle vara varm kall men blev bättre de andra dagarna.