NH Doelen — Amsterdam

Staff friendly, location excellent, has seen better days and I'm sure once renovated rates will go up.

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Hotel elegant and well appointed with friendly and efficient staff. Found the room comfortable although on the small side. Mattress was way too soft for my liking so did not get a good night's sleep, unfortunately. Otherwise, great location and very convenient to all the major tourist attractions. Would recommend the hotel to friends and colleagues […] . Uzziniet vairāk

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This would once have been a very grand and opulent building so it is sad to see it has been allowed to deteriorate. I booked this hotel on one of the mystery hotel deals for a 4 star hotel and was a little disappointed. I would not describe it as 4 star. The staff were excellent , attentive. I was offered an upgraded room on check in and thought , ok […] let's treat myself. Comfortable but shabby. Wallpaper peeling, scuffs, unattractive and old fashioned. Breakfast buffet, excellent if a little expensive. Overall a pleasant stay but the hotel could be so much better. Problem is Amsterdam is expensive and I suppose upgrading the facilities to a true 4 star hotel would push up the price considerably. Uzziniet vairāk

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Hotel was in a great location, no more than 10/15 minutes walk to all the main points of interest. Rooms could probably do with a bit of modernisation but they were very comfortable. Staff were friendly and helpful. Breakfast is pretty pricey at €20 each or €15 if you book a day in advance but there are plenty of places near the hotel to choose from. […] Wifi was pretty temperamental. Uzziniet vairāk

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My suitcase was left in Gatwick and the hotel reception (Paul ) were extremely helpful in sorting it out. Also in recomending where to eat

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I found the hotel wifi useful, the location was great

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Zeno at the front desk was very helpfully.

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My room was tiny. Barely could stand in the bathroom. Had a Twin bed. House keeping was terrible. Bad Hotel. Great Location though.

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Location is very good. Close to major shopping street. Rooms are a bit spartan but extremely clean. Don't bother eating breakfast in the hotel - instead head next door to the very cool airy 2 level Cafe de Jarden. In summer, they open the patio right on the canal. Also the cafe attached to the hotel lobby is not too bad either for quick latte.

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A well situated hotel, clean bedroom with a decent bathroom. We were also upgraded to a canal view room so overall we were very happy with our stay. We'd certainly stay again.

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very helpful staff and great location would go back there again

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Booked a superior room which was then upgraded to what was called a junior suite. Nothing like a suite, just a larger room. Dread to think how small the regular rooms must be! Was worth the fabulous view though...beautiful. The hotel has original period features in reception and fantastic stairwell...however looks as if the rooms were last upgraded […] in the sixties and forgotten since then...peeling paint....grubby decor...creeking floors. Customer service inconsistent...ranging from very good to very poor. In theory had wi fi in room but connection impossible most of the time. Double bed turned out to be two joined up single mattresses. Uzziniet vairāk

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everything was great, specially the location, close to everything. the entrance is beautiful! the rooms however where not super clean. not the whole room, particularly the bed. the bed linen was a bit old and that gave you the impression that it was not as clean as it should be.,

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The hotel was very tired in appearance and had seen better days. It is badly in need of renovation. The bed was uncomfortably soft with little in the way of springs. It is a 20 minute walk to the central rail station. It is central to the museums, shopping and the red light district. The room was suprisingly clean as were the linen. I would rate it […] as a 3 star but not the four advertised. Not value for money. Uzziniet vairāk

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A very tired looking hotel in need of vast sums to modernise it.

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Convenient location close to tourist attractions, restaurants and public transportation.

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Great location n hotel was lovely, room needs updating as is looking very tired. Price was a little expensive considering limited facilities, however location made up for this.

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Common areas are nice. Good location. Rooms need a makeover....dim, poor ventilation.

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Soundproof wall are NOT soundproof. I could hear my neighbours' TV louder than my own. Rooms look very run down. I was disappointed with the appearance and standard of this hotel.

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Hotel in a lovely location overlooking river Amstel. The hotel looks a little jaded and could do with a refurbishment. That said they were replacing carpets on the stairs ,so maybe it is the start of some improvements. Nice central position with plenty of bars and cafe's in the location. Easy to walk to any of the major attractions in 15-20 mins.

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So much better than I expected from the comments. Yes a bit faded, but clean, comfortable and in an excellent position - at the edge of the city centre but easily within walking distance of the museums and markets. I read the comments before I went and felt a bit concerned however these were unfounded. If you're used to staying in character, slightly […] shabby (but clean) hotels in Europe this will not disappoint. Comfortable bed, white linen and clean towels. Just a tip though - the internet is free but you need to ask at the desk where they will give you the id and code, if you try to connect from your room it says that there is a cost. Go to the Doelen, don't expect shiny luxury, but enjoy none the less. Uzziniet vairāk

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Hotel is about 7-8 years overdue for remodelling. Rooms are small but this is normal for AMS but room has far too much unusable furniture which makes it appear even smaller than it is. General housekeeping is good but condition of carpets and furniture is dreadful. Staff were helpful and really nice In 2012 any hotel still using cathode ray tube TV […] cannot be considered as 4* standard as this claims to be. Similarly the hotel has no communal area and is really a 2-3* boutique hotel at best Best redeeming feature is I had high floor with nice view over canal and city, otherwise best avoided Uzziniet vairāk

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good location. not in the midst of madness but close. room was good size for older european hotel but we had a larger/superior room was worth it. clean and staff was courteous and helpful.

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Location excellent, facade impressive but Hotel was run down and needed upgrading. Breakfast was good but Hotel did not have bar facilities, coffee shop etc. which one would expect in a 4 star Hotel.

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The history of Rembrandt painting "the night watch" added to the ambience of this 17th century hotel. Location was great staff excellent. Added to a great Amsterdam visit.

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For a 4-star hotel in the middle of Amsterdam, the amenities and the upkeep are not that great. My room - for which I had to pay an extra 30 Euros a night - had torn and dirty wallpaper, and an old style TV that was missing the remote. There is free Wifi only in the lobby area. To have Wifi in the room you have to pay extra. You have to ask for a robe. […] There are additional charges for ordering room service - which I think it's crazy. So if you order a 3 Euro Diet Coke you will have to pay an extra 4 Euros for the Room Service charge. Also, the room service food was bad - the pasta with meatballs I ordered tasted as if it had been re-heated. The chocolate dessert and the fresh juice were good. Uzziniet vairāk

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Fab but very very noisy

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Grand lovely weather and staff at the hotel were acomadating and friendly

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Well maintained hotel. Charming street. Quiet. Clean. Extras expensive,eg, return shuttle to airport:€32. Also dear: wifi,breakfast.

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Super convenient location. It's a quick walk from a tram stop and just about everywhere else in central Amsterdam. We had the basic level of room, and it was clean and the bed comfortable. It is an older property, so don't expect a very *big* room, but it seemed well kept up. The staff was very helpful.

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We stayed in the Hotel for 5 nights and enjoyed it very much. The Hotel is located in the city center but in a quite place with a canal outside the door... The room is a bit small, but still comfortable and with a nice atmosphere. The hotel employees were always nice and helpful. We also recommend the Company Coffee next door to the hotel (there is […] an internal hallway connecting them), part for the coffee it has comfortable armchairs, canal view and WiFi. Uzziniet vairāk

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Nothing made my stay at this Expedia booked hotel pleasant. The rooms are smaller than tiny. A room was not available until several hours after indicated check-in time. The only room remaining was a smelly smoking room with non-soundproof windows above the hotel front entrance where disturbing noises were during all night. The in-room wifi didn't work […] appropriate. Uzziniet vairāk

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The hotel is really well located, in downtown Amsterdam, close to nice canals, attractions, etc. The hotel is in a historical building. Because of that, rooms are a little small, but service is very friendly and things seem to work well.

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Hotel people are wonderful and helpful. Beautiful historic hotel, well-kept in an ideal location close to everything. Room is small by U.S. standards,but comfortable, bathroom tub is huge and great! Needs more closet space or dresser drawers. Noise outside goes on all night long. Close up the windows and it gets too hot in the room. Loved the hotel […] anyway. Uzziniet vairāk

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we booked and paid for superior rooms and NO smoking, when we arrived we were put on the smoking floor in a standard room,,,it smelt and looked 100 years old...not happy with the reception staff they didnt even read our booking conditions,it was only because of the smoking room that we realised that we did not get a superior room....there were no extra […] beds in the rooms...no extra towels...no extra cups!! do you get my drift.... on a positive note it was a good location and peaceful... Uzziniet vairāk

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I expected that hotel will be a bit better (taking into account the price), but in general it was quite good. Friendly staff. Clean rooms. Awesome restaurant next door to the hotel – it’s great to have a breakfast on open terrace sunny morning. Location is very good – 5-7 min walking to Dam square and Red Lights district.

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The Hotel room was very lovely and overlooked the canals. The bed was big and very comfortable. the staff were always happy to assist and spoke very good English. The hotel was a little dated but I felt this added to the character. Would go back in a flash... what a great place

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Location was top Value for money wasnt very good as the room isnt exactly worth what we paid but is definitely worth being a 10 minute walk to most things!

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The hotel is outwardly elegant and in a great location. Having not stayed there before, but knowing the city, it looked a great place to stay. But this is where my praise has to end. The hotel is marketed as a 4 star hotel and certainly priced as one, but nothing about the hotel is deserving of 4 stars or such a high room rate. The lobby is fine and […] the staff polite. The one lift works on and off, so I took to the stairs which had thread bare carpet. The room was very small and cramped with barely room to walk around the bed...which was very uncomfortable. The safe had a broken lock, hot drink facilities were limited with no milk available and the TV was at least 25 years old, which is probably when the room was last refitted and decorated. Venturing out of the room we found there was no hotel bar, which basically meant go out or sit in your tiny room. Whilst searching for the elusive bar it was clear that the rest of the hotel was in a state of disrepair. Chipped paint, tired decoration and dead light bulbs. All of this is acceptable if it is what you are expecting and what you've paid for. Uzziniet vairāk

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On the positive side, the hotel is in an excellent location and the room was clean and tidy. However the room was very small and badly in need of updating. The toilet and sink both had cracks in them and the decor looked like it was from the 1980's. In our opinion this is definitely not the standard you would expect from a 4 star hotel.

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Found the hotel no problem. Very good location for all local sights. Was disappointed with the room decor and size. Room wad not ready on arrival so was given an alternative as we just wanted to dump our bags and go out. The roim eas very old fashioned and although we had asked for a twin it was only a double. On a positive i will say the staff were […] very nice and helpful. Uzziniet vairāk

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excellent location, friendly and helpful staff, hotel room generally good perhaps a little tired but no major complaints, i would be happy to recommend this hotel to other travellers

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not satisfied, very poor and out of quality (scrambled eggs...)

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