Hotel ZaZa — Houston

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I absolutely loved the Hotel ZaZa! It is very classy with a touch of funky '40s style. The room was so clean and neat with a homey feel. All of the staff were very attentive and helpful for everything I needed. They tend to make one feel like a million bucks! I would recommend this hotel to anyone, and when back in that location, I'll definitely stay […] again. Uzziniet vairāk

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If you must travel for Business, enjoy it. Stay at ZAZA

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We stayed at Hotel ZaZa for a business conference and I couldn't have been more impressed. The hotel is fantastic, our room was great, and the service was top notch. Looking forward to being able to come back.

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Great stay. Great hotel.

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Great hotel , like the decor, unfortunately this time only available small room, would like a bit bigger.

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The wonderful service started even before we arrived with excellent communication with Zida, the concierge. Service throughout our whole stay was wonderful. The pool and amenities were great too. The room was nice, though small and a bit noisy at times. Overall we really enjoyed our stay at zaza and all restaurant recommendations from concierge were […] incredible! Uzziniet vairāk

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Be sure and ask for a "dog free" room. I was unaware they were allowed...and my room smelled of urine. I told the front desk and they said "Ohhhhh....I'm so sorry!"

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TINY room. And I mean TINY. I barely had enough room to turn around - I felt like I was in a Henny Youngman joke. I was there midweek for a conference downtown (which was sold out, otherwise I would not have stayed at ZaZa). The hotel itself is swanky and hip - cool art on the walls - very sexist, which I don't mind at all, but not for everyone. Even […] my bed's headboard - a silkscreen photo of a naked woman. Bath is chrome and glass. Restaurant is okay - slow service, but attentive; actually, all of the people working there except for the guy who checked me in were very, very service-oriented. The restaurant's menu is short, and given there's not much around there, have to settle. Every night there seemed to be another media event-type party, with overdressed hipsters and Houston teenagers. Overall okay, but overpriced for what you get. Would not stay again. Uzziniet vairāk

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Awesome experience! Great hotel and staff!

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My husband and I stayed at Hotel ZaZa this past week. We chose this hotel as we have spent a lot of time at the ZaZa in Dallas and love it. Unfortunately it is not of the same caliber as it's Dallas sister. Overall the hotel is quite tired and needs a desperate makeover. Our room was adequate in size (we had a splendida suite) but the cleanliness left […] a lot to be desired. When we arrived there was a bottle cap and wine cork on the floor near the fridge. I left them there to see how long it would take to remove them. Out of our 7 nights we were given water 3 of those nights, despite calling housekeeping and the front desk a few times to complain. Shower gel was only replaced if we called, again, this happened a few times. There was a strange odour of the bedlinens and towels. The bottle cap and cork was still there at the end of our stay which shows that the room wasn't vacuumed once in 7 days. Room service isn't great. It's pretty much the same menu as downstairs in the Monarch but the quality and presentation at the restaurant is superior. Our room service food was cold and pretty much just thrown on the plate. We complained (again) at checkout but got no real satisfaction. The valet staff were very good. We won't be returning. Uzziniet vairāk

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I stayed at the ZaZa for an "in town" vacation this weekend. Hotel was 5 star as always. Splendito Suite was terrific, furnishings very elegant, lots of space and amenities (robes, bathroom items). Food and drink at the Monarch for both meals was excellent. The only drawback was breakfast Sunday morning, the service was very slow and the kitchen seemed […] backed up. But when I did receive my omelette, it was so delicious I forgot about the wait. I will return :-) Uzziniet vairāk

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Everything about this hotel is outstanding. A very unique design with excellent accommodations. The only negative is the parking situation. The valet system was totally overrun by high demand and caused late arrivals and late departures. The hotel restaurant was a tad pricey for dinner; probably double what the true value was for the meal.

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I love staying at Zaza........thanks!

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Positives- The view of downtown Houston from the 10th floor was very nice through the 4 large picture windows in my suite. The area around the hotel is beautiful with a park, a zoo, and museums of art, history and more within blocks. Light rail to downtown was within 1/2 block and was very convenient and fast but bring appropriate bills or coins as […] you will be approached more than once while waiting to board or upon reaching your destination. Negatives- The Hotels.com description stated the suite had a refrigerator. Well it mostly did not. The description also stated the room had a minibar. The minibar in this case was a micro sized refrigerator (apprx 20"x20") and was the only refrigerator in the room. The goodies inside were not electronically monitored however and could be removed to make room for (most of) my stuff. Be aware if you arrive in a car that you will pay an additional $29 per night for valet service as there is no self parking at Zaza, which -is- mentioned in the hotel 'charges' section of Hotels.com description but which I neglected to read. The Monarch Restaurant had a nice atmosphere but the staff seemed put off by my request to sit down and have a beer while waiting for take out which I would have understood had they been busy but the place was nearly empty. The atmosphere and seafood at Dantons (a 5 block walk down Montrose Blvd) were much more to my liking and less expensive to boot! Uzziniet vairāk

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We love to stay at ZaZa when we visit Houston. It is located in our favorite part of the city close to the museums, zoo, parks, and beautiful residential neighborhoods. The staff is wonderful. Great hotel for family, couples and business.

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They need to do a better job of cleaning the rooms. Mine was a bit dirty. I have stayed at the Za Za in Dallas and it was no comparison.

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The Hotel ZaZa is a very high-end boutique hotel with beautiful decor. The pool area and spa are incredible! We were very pleased with the food and drink poolside service. However, the front desk staff were not very friendly and several requests were needed to get maintenance up to our room upon checkin to repair the mini fridge. After going all the […] way to the hotel manager, we were given another room and several gift vouchers, so we ended up being very pleased. Overall, this was a great location for rodeo and a relaxing girls getaway weekend. The spa treatments were heavenly also! I just think attention to small details and more friendly and prompt customer service can make the ZaZa an even better place to stay. People are paying a lot of money to stay here and they need to be treated like 5-star clients in every way. Uzziniet vairāk

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They had two wedding parties the night before and had several guests that were required to check in past 4 because rooms were not ready. Staff was very good at compensating.

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The hotel decor was great, a nice change from a standard hotel and the room had a balcony and was very plush. They even came in after we left for dinner and lit a candle by the bed and put junior mints on the pillow. The thing about this hotel that will probably cause us to stay somewhere else in the future was the paper thin walls. This hotel is too […] expensive to have to whisper in your room and hear every conversation in both rooms next to you. Uzziniet vairāk

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Great stay at the ZaZa. Fantastico Suite was good value with loads of space and really comfortable. Valet and courtesy car service was good. Only low point was poor drinks service round the pool. Hotel is in great location near museums, Hermann Park, light rail stop and easy to drive to the Montrose district.

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Great place and wonderful surrounding area! Pool area is great! The spa was okay! Opened at 10am so no early visit in am! Ok services nothing special for the price! The lady who provided the service was super friendly and all! Surprised this hotel had no hot tub! Missing that for sure ! Food was great but service by pool and in restaurant was slow!

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I just love everything about this hotel. Awesome stay.

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My favorite!

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that our stay would be as wonderful as we were excited to get away. I was disappointed in that the hotel is very dated, average and truly over priced for what it offered, so much so the thermostat in the room was the old lever/dial versus more up to date digital. It has no onsite parking so you either valet - $29+ overnight in addition to the cost of […] the room. I love great hotels and I don't mind paying for service and quality, but honestly, I wouldn't stay her again. Uzziniet vairāk

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A disappointing stay at this "luxury" hotel. Bellman didn't carry bags to room; just dumped them in lobby and left. Bathroom was extremely small and tight quarters. it took a full 5 minutes to get hot water to the sink or shower every time. On Saturday morning at 8 AM, three maid staff stood outside door and chatted loudly about their family, Friday […] night events, etc. Had to open door and ask them to be quiet. Overall a disappointing hotel; only redeeming quality for property is it has a good location for museum/medical district. Would recommend the Four Seasons or St Regis instead. Uzziniet vairāk

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Hotel Zaza is AWESOME! Loved the room, hotel, and the food was great! We will definitely be back to stay!

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Very accommodating staff. We had to wait a while for our room and very nice lady at the desk suggested that we might like to go across the street to see the Fine Arts Museum. The one hour diversion was great, and when we returned to the hotel we were upgraded to a suite for our inconvenience. Nice redo of an old Houston landmark.

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Great Stay - In fact I'm going back for a full week 3/4 thru 3/8

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My stay was great! But the room I booked was not the room i got so i was not happy with that. It said the suite was availiable but when I got there they said that they don't know why they told me that room was availiable and was not.

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I have stayed at Hotel Za Za several times for business trips. The service is excellent and the eclectic decor is always interesting! The restaurant serves delicious food and when the weather is nice it's great to eat in the outdoor section with a great view of the fountains. Rooms and bathrooms are very nice. My only comment would be that the carpet […] in the hallways could use an upgrade. although it appears very clean. Uzziniet vairāk

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