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"great stay until we had no hot water in am"
We were initially pleased with the hotel. When we got up to no hot water we were not impressed but thought - it was probably an issue that they could not help. When we explained the situation to the man at the desk, he just acted surprised - no apology offered - no concern to him. We were NOT impressed with the attitude. We will be in the Sackville […] area frequently - and unless other spots in the area are booked - we will probably avoid this hotel - attitude counts!! We paid for a room expecting a comfortable bed and hot water for a shower - the bed was comfortable - the shower was not - in fact - we were unable to really shower properly - it was just too cold! We were not camping! A simple recognition that this was an issue concerning the comfort of our stay - which he did ask about - was all that was necessary. Why bother asking the question if there is no intent to address an issue. Interstingly enough - we heard others offered a card for a review - we weren't. We chuckled at that! So glad to receive this email so we can express how we feel. Thank you.. Uzziniet vairāk
Would definitly stay again. All was great with no complaints
"Sackville Coastal Inn Great"
We stayed four nights in Sackville N.B. ,the hotel was a great place to stay,all renovated staff very friendly,will stay there again when we are that way
"Coastal Inn, Sackville, NB"
I was a little dismayed that I had forgot to mention that I shouldn't carry my luggage up stairs so preferred a room on the ground floor because of a bad back but my comment met with deaf ears as I struggled into the door and up the stairs and down again the next morning with no offer of assistance. I was not told about where to get breakfast or that […] it was included. It was the first two night of a full week of hotels as I was on a business tour.... Enjoyed my stay otherwise, coffee and breakfast choices good once I found the area to go. The telephone in my room did not have any indicator as to what number to call for assistance and the clock radio was turned down and I could not set the alarm. Uzziniet vairāk
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