Holiday Inn Express Hotel & Suites Dallas-Addison — Addison

While I understand that working the late shift might be a bit taxing, your guest who arrives at 1 am is just as tired and wanting to get into the hotel to check in does not deserve an eye roll by any means. You're obvious frustration on how late I was, was absolutely ridiculous. If I haven't prepaid I probably would have found different accommodations […] due to your night staff. Uzziniet vairāk

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Worth the money...comfortable room, good breakfast, helpful staff

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There was nothing particularly wrong with the hotel, other than the fact it's the most generic and outdated hotel that I've stayed in over the last 5 years. There's a Holiday Inn Express off the Tollway, that's very modern (more like a W). This one felt more like a midwest bed & breakfast.

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Not a bad place,great location, and clean!

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Enjoyed my one night stay as always. Unfortunately, I left one of my bags on a previous stay. I contacted Holiday Inn Express Hotel & Suites and was informed that my bag was safe. When I arrived and informed the desk clerk I left my bag and she immediately returned it to me....WOW!!! I am soooo impressed with the staff and this hotel....Please give […] them a chance and Holiday Inn Express Hotel & Suites please please please keep up the GREAT SERVICE Uzziniet vairāk

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As always, we had a wonderful stay this weekend. No complaints. Breakfast was available as promised. We love this place.

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This hotel was very clean and comfortable. It was very convenient to the restaurants and shopping. Staff was helpful and courteous. We would definitely stay there again!

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We stayed just to have a night away for our anniversary. The staff was wonderful.

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Very nice condition, lots of good restraunts less than a block away. Try Nates for sure. Only problem was a little road noise from the street. Ask for a room away from that side.

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The Hotel was literally too hot and uncomfortable. Tghe rooms look outdated with the on the wall Air conditioning system like in a cheap motel. The A/C unit could not cool down the room making it even more uncomfortable. EVEN WITH IT'S GREAT LOCATION, WOULD NEVER STAY AT THIS HOLIDAY INN EXPRESS AGAIN. IF IT WERE THE REGULAR PRICE OF ABOJUT $109 A NIGHT, […] THERE ARE MANY OHTER PLACES IN THE ADDISON AREA THAT ARE MUCH NICER. Uzziniet vairāk

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The hotel is in a nice area, but not directly off the freeway so it takes a little navvigation. The room and hotel overall were clean and well maintained. The breakfast was good, but the front desk staff could have been friendlier

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Got there to check in didn't have my rooms available so two of my friends had to share a room on top of that my room hand not been clean from the previous nite so I had to call down and get them to clean it..other than that this hotel is only about the name nothing else. ...

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clean room/hotel quality service

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The hotel is in a great location to shopping as well as dining. You can actually walk to many of the places you want to go.

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Great!

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Hotel was easy to find and easily accessible from multiple directions. Hotel parking lot was very well lit and I felt comfortable parking my SUV there without any worries. Staff was very coureous and friendly. Check in/out was quick and prompt. Room was cozy, comfortable and clean. Breakfast was delightful although I would have liked more than one option […] of coffee creamer. They offered scrambed eggs, biscuits n gravy, fruit, cereal, pancakes and pastries. Will definitley look forward to staying here again when in the Dallas area. Uzziniet vairāk

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This hotel was great all the way around! The price was also great! We were less than 10 minutes from the Galleria and also convenient to other Dallas sites. We traveled easily to the Dallas Children's Theatre to see Junie B. Jones. The neighborhood was very nice as well. Everyone at the hotel during our stay was helpful and accomodating. When housekeeping […] made the bed, they even propped my daughter's Build-a-Bear up on the pillow, which made her happy. I highly recommend this hotel to anyone wanting to make a trip to the Dallas area for shopping and entertainment. Uzziniet vairāk

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The staff was great! Each and every staff member we encountered offer great service. Would consider this hotel again if ever in Addison TX.

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EVERYTHING WAS SUPER. WE ARE GOING TO BE MAKING ALOT OF TRIPS TO DALLAS AND WE ARE PLANNING TO STAY AT THIS HOTEL.

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Will definitely stay again! It's near our favorite restaurant (blue goose)!

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Pancake machine didn't work and the kids wanted their pancakes.

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great stay

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Great hotel. The staff was very courteous and helpful. Would recommend this to any traveler.

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When we got there they where over booked, we had to use a sleeper/sopha which was very uncomfortable.

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We stay here often. Very dependable.

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Smallish room. Air conditioner a bit noisy. Adjoining room very noisy. Only one elevator. Good breakfast, but not till 7:00am. Set back a bit from the main street.

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The hotel could definitely use a makeover. The rooms were outdated. And make sure you bring your own toiletries, the soap and shampoo are very poor quality. The staff was nice and helpful.

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My Wife and I decided to plan a trip to get away for a few days on a long weekend. I found this hotel and selected it based on the review-price scale. I was quite happy with it. It was walking distance to one of my favorite Brazilian Steakhouses, and only 25min from downtown. We really liked how much slower and more pleasant Addison was compared to […] other neighborhoods. We would definitely stay here again. Uzziniet vairāk

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Hotel was nice and affordable. Breakfast was awesome and free. Only problem I had was the nice machine on my floor was not working so I had to use one on another floor.

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Staff was very helpful and the room was very clean. We enjoyed the quite setting off the main drag of Beltline Rd. The breakfast bar was also very filling with eggs and bacon, biscuits and gravy!!

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The room was very nice. The bed was a little to firm (hard) for us. But, everything else was nice. Our refrigerator was getting the floor a little wet from the condensation. The parking was great and everyone was very helpful. The hotel was very clean and I would definantly stay again.

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Very personable staff. Breakfast with variety of options.

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The top floor was WAY to hot... I had the A/C on full Cold everything and I was still sweating at night

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I loved the location an I will be staying here again when I visit in 2 months. Thanks Hotels.com

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