Embassy Suites Chicago Downtown - Lakefront — Chicago

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The hotel was convenient to a conference held at Navy Pier. It was also close to Michigan Avenue. The lobby was adequate for having a 30 minute business meeting. It is about 45 minutes from O'Hare in normal traffic, and 60 minutes during rush hour. Breakfast looked great, but we had to leave for the airport at the same time it was served.

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Our stay at ihe hotel was very good,staff were friendly and extremely helpfull,The rooms were airy ,clean and very comfortable.the complimentary breakfast was excellent. The hotel is in a good location with public transport readily available.with the convenience of the hop on hop off tour bus.The managers afternoon cocktails was a sure winner.

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Staff was over the top friendly and helpful, rooms and amenities were great--we had a lakefront view which was nice--great breakfast choices every morning saved us some $$--walking distance to Navy Pier, Magnificent Mile etc, but also easy to get a bus right on the corner and travel farther. Great experience for us. Will choose this hotel again!

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Staff was helpful from check-in to check-out, including holding luggage a few hours after check-out while we shopped on Michigan Avenue. Hotel is within walking distance of Navy Pier and Magnificent Mile shopping and restaurants. Parking was convenient. We enjoyed the manager's hospitality event after checking in and, of course, the full breakfast the […] morning after (the hallmark of an Embassy Suites). Also, I stayed up until 2 a.m. in the computer center putting together a business presentation and had everything I needed. You can't go wrong here for business or family vacation. Uzziniet vairāk

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This hotel was centrally located for a pleasure trip. Breakfast and cocktail hour were good. No wait for check in or check out. Living area of the suite was a bit musty but that was the only downside.

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I stayed two nights for baseball games. Parking was $36 per night. But it was in a great location. Walking distance to The Magnificent Mile, Cloud Gate ("the bean") and the Navy Pier. Both ballparks were 4.3 miles from the hotel, but the Red Line train takes you to both stadiums. Staff was friendly and overall a nice stay.

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This was a Great Hotel - Especially if you want to take in the Magnificient Mile. The Concierge was extremely helpful. Hotel was VERY busy so there were lines for the Happy Hour and breakfast in the morning, but other than that, very nice stay.

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I hotel staff was great, desk clerk Kenan was very helpful and greated me and my guest by name every time which made us feel welcomed.

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We always enjoy staying at embassy suites. The staff was kind and helpful. I reported a problem with blow dryer not working when manager asked about our stay and it was replaced before our return from the reception. We were able to check into one of our rooms when we arrived from ohio at 1200pm. This allowed use to store our luggage and enjoy a day […] of shopping. The rooms are very spacious and clean. I noticed a few small stains on the lobby carpet but otherwise clean. The elevator was a bit scary for me as I'm afraid of heights. The company I traveled with enjoyed it with the views. Breakfast had a great many delicious choices. I ordered a made to order omelet. My only suggestion to staff would be not to prepare plates with the bacon sausage eggs etc and sit on counter awaiting the omelet completion as it gets cold fast. There was also a table with these other foods that was self served. I could've waited and got hot after receiving my omelet. Didn't think . The beds are extremely comfortable. Would like to purchase it with the sheets and pillows for my home ;). Will always come back to embassy suites. Truly enjoy staying there. Uzziniet vairāk

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Good dimensions of the room. Walking distance to all that I was interested in seeing. Available public parking in the underground area of the hotel accesible through hotel elevators. Hotel complimentary amenities were great, specially the breakfast.

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Disappointed no free internet access in the room. Waiting in long line for breakfasts.

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We enjoyed our stay at the Embassy Suites. The staff members were friendly and accomodating. The complimentary breakfast and happy hour were an added bonus.

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We and the kids loved having them in the living room and us with our own room. Plus, the happy hour and breakfast were wonderful (other than other people's crying children).

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Breakfast could improve, noting diferent from any other hotel.

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This is the best location, only a walk away from almost everything. The staff was very kind and helpful from beginning to end. The breakfast buffet was amazing. This hotel is great for any occasion it is Romantic and Family Friendly, I can't imagine anyone not having a blast!

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I enjoyed the hotel. All the staff treated me very well desk clerk kenan was very helpful and always greated us by our name which made me and my guess feel at home. My friends and I will be very happy to visit and recommend this hotel.

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Our room had a nice view of lake Michigan! It was a good location! Close enough to walk to millennium park and other wonderful locations. Lots of nice restaurants near by too!! The breakfast buffet was great!! Lots to choose from. I could tell by watching the staff that they all do their part to make sure everybody is well taken care of and happy!!

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Our 4-day stay was superb. Chicago is a clean, green city (lots of green space and trees) and the people were very friendly and helpful. These are the things that most impressed us - apart from the architecture and interesting sights to see. The Architecture River Cruise was very good and we learned alot and saw alot aboard the Hop on off Bus tour as […] well. Great food in Chicago and fun times! Uzziniet vairāk

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Every single staff member from the bartender, concierge, valet, etc. were very friendly and helpful.

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not the usual Embassy, more contemporary, massive breakfast area with smoothly managed service, desk not at street level, needs elevator change to get to rooms, good views

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Walking disstance to the Navy Pier and it is just a few miles from the Museums and Shedds aquarium!! It was a great Mother's day weekend!!

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Excellent choice. Could not have asked for more.

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We enjoyed our stay. The ONLY drawbacks were the wi-fi access fee PER DEVICE and parking fee. Otherwise, awesome location, great staff, free breakfast was over the top.

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The staff was friendly, room clean, and convenient.

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Good stay and good breakfast. But poor in parking. very expensive in parking and poor in acknowledge in surrounding services. Especially parking service.

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I arrived and got confused because the reception is on the upper floor and there was no concierge to explain. Then I had a terrible experience at front deck because somehow a mistake was made and I was booked for a smoking King room and I do not smoke. The hotel claimed they had no more king room and I had to resort to a regular room. That killed my […] whole nights stay!! Uzziniet vairāk

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Was only a 1 day stay. 1. Tub water did not drain properly - took shower standing in 8 inches of bath water. 2. Loud at night - was woke up 3 times throughout night by fire trucks that were so loud I thought it was the fire alarm of the hotel itself. 3. Air conditioner in room was not working properly - was set at lowest temp and still not keeping room […] cool. Uzziniet vairāk

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From the moment we pulled into Valet parking until we pulled away, we were quite pleasantly surprised by the level and the sincerity of the service provided by the staff at this Embassy Suites. The hospitality of the housekeeping staff, the immediate responses by everyone ever asked for anything was nothing short of wonderful. And, because they have […] been given the tools (walkie-talkies) and procedures to accommodate any wish or desire, they are able to accomplish everything they want to accomplish. They don't just say they are glad you're here, they ensure you are! Uzziniet vairāk

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The hotel was awesome! Everyone was extremely helpful when we needed anything even if it was advice where to eat. We had four kids with us so the size of our room was wonderful. The kids had the living room to watch rvedly and the adults could still relax in the bedroom area. Plus the beds were super comfortable and we spent long days sightseeing so […] knowing u were going to get a good nights rest was key. The location was great, short distance to a lot of fun activities and it made it so easy to make this trip a memorable one! Uzziniet vairāk

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Outstanding room, free refreshments in the evening and breakfast in the morning. Internet was a bit pricey, but the location of the hotel near the Magnificent Mile and Gold Coast as well a Dominicks just across the street the is open late into the night made it an ideal place to stay. The view of Lake Michigan from my room in the morning as spectac […] ular. Uzziniet vairāk

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I really like the hotel. Everything you'd expect an Embassy Suites was there. Unfortunately, I could hear all the conversations going on in the room next to me through the air vents and frankly, that was annoying. The service and facility were very nice and location was terrific!

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