Country Inn & Suites By Carlson Orlando Universal, Florida — Orlando

Clean hotel. Drawbacks: Insufficient tables at breakfast time

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Close to the theme parks, shopping without being in the middle of the noise. Hotel delivers the basics of what it promises but shows its traffic. The rugs, bathrooms could use refurb.

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Good and close to Universal and International Drive. Needs to work on room cleaning.

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Overall it was a good stay at the hotel, friendly personnel, clean rooms. There were a couple of things to note: the room was a little damp and musty smelling when we got there but after running the a/c for a while it was better and with the crowd coming in for the weekend, the breakfast items ran out frequently and it took a little while for them to […] restock but they did get things out. Uzziniet vairāk

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It was great for the money. The staff was very friendly and helpful. The breakfast looked big, although we didn't wake up in time for it. The room was clean and comfortable. I would definitely stay there again.

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my husband and I stayed for three nights; our first trip to Orlando. Our grandchildren are not happy we came on a long-awaited 'just us' trip to Orlando without them. We had a lovely visit, a very comfortable room, and really enjoyed our stay. Kris, at the front desk, was extremely helpful, always courteous and pleasant, never acted like any request […] was a bother to her. Looked forward to seeing her pretty smile every afternoon. breakfast was just okay - we would definitely return and recommend this hotel to our friends and family. Uzziniet vairāk

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it was good close to theme parks......

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Standard hotel room w/no surprises. Bath room not thoroughly cleaned thru the years resulting in yukky corners. Breakfast more than ample; providers friendly and accommodating. Front desk seemed brusque at initial encounter, but very helpful and gracious in the long run. Would definitely stay at this location again...so convenient to Universal. Restaurants […] abound all around. Trivial, but loved the stairway to second floor in lobby; gave a "homey" feeling to the small space. Uzziniet vairāk

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Clean, comfortable, accommodating! We had a great stay and were both very pleasantly surprised that such a reasonably priced hotel was so comfortable and clean. Great breakfast in the morning too!

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staff was wonderful. comfortable beds. breakfast was good but very crowded. convenience store in hotel could open earlier in the day

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Great hotel. Full and very good breakfast. Only problem was the bed. Both wife and I had back pain.

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Great hotel. Will certainly come back.

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Good price and good stay for an OK hotel. No complaints.

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The location of this hotel is very convenient to get to the local venues. The breakfast buffet was somewhat disappointing. Otherwise a good place to stay in Orlando area.

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Rooms were clean, however it did say there was a fridge and microwave in each room but ours didn't have one, we wouldn't have used it anyway but just to let u know.

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I loved this hotel. The pool was nice, the breakfast was GREAT!

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Nice and peaceful place. Close enough to attractions but not right on top of all the action and noise.

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The only thing that was a drawback is there was a crumpled napkin on the floor next to the dresser. However, everything else was fantastic. The bed was quite possibly one of the most comfortable I had slept in while away from home (loved the pillows)!

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everything was very good,but in the front desk a woman wasn't freindly and at the breakfast area a guy respond to my wife with bad atttitude.

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Close to Universal and Disney. Very clean. Room was nice. Breakfast was good. Would defiantly stay again.

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The hotel and room was very clean and comfortable. Food in the morning was hot and well prepared.

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For the price the hotel was fine nothing fancy but clean and we weren't there to hang out at the hotel. Guy at front desk was helpful and friendly. The lady at the attraction ticket counter was also very helpful. You can get attraction tickets right there.

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Good value for a family. Breakfast was adequate but the eggs and fruit cocktail was not good. Close to all amenities and the beds are comfortable. Would stay here again.

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Great value for money! Right on the I-Drive trolley line (SeaWorld, Aquatica, Premium Outlets, all kinds of restaurants, etc.). Some low points: Suite not ready for us, the first night (had to stay in a double queen) - then, not very clean when they did move us. Shuttle service to/from Disney World ran late and was always packed. (Universal shuttle […] was better.) Uzziniet vairāk

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Convenient to local venues and a good breakfast buffet.

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This hotel has almost everything you want when travelling. Very good free breakfast. Clean and comfortable room. A few more degrees to the pool water temperature would have make it perfect.

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Check in was at 3 but room was not ready until 4. I booked a king suite and got a queen. Room was not very clean furniture in suite was stained. Will not stay here again especially not for the price.

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Country Inn and Suites are usually my favorite hotel to stay at, the suite set-up works well for us. The service and room were great at this location as well, the only problem was the extreme thinness of the walls. I was able to hear people below, above and next to us. If you are a light sleeper, like me, find another hotel!

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Dirty and smell bad, bed not comfortable

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all the rooms do not have the same facilities. booked for 7 nights stayed only one night

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This hotel offers many different amenities that are quite helpful. (Wifi, breakfast, shuttles to theme parks.) However, you must recognize that for the price you're paying, it might not be of the best quality. - The shuttle to Universal Studios is excellent - Carlton is one of the first stops, so you're generally guaranteed a spot. It also leaves early, […] so you get to the park just before/at opening, which is very nice. It only picks up once per day from Universal, so that may be inconvenient. However, it's easy to spend a whole day there. - The shuttle to Disney World can get quite crowded (although again, Carlton is one of the earlier stops, which is nice). However, the timing is worse. It is later, so you get to Disney around an hour after opening, and you are dropped off at Epcot. If you wish to go to another kingdom, you must use Disney Transport, which takes more time away from your day. - We had some difficulty getting clear/correct information about shuttles from staff members. - The breakfast has a decent selection, but the food quality is not the best. - The room was clean, but definitely showing signs of its age. I'm not sure if it was the room, but at night I had terrible allergies (runny nose, sneezing fits, itchy eyes). - If you're not driving, you're a bit far from restaurants. It's about a 10-15 minute walk to the nearest food. Overall, we were pleased with our stay. We spent most of our time at the parks anyways. Uzziniet vairāk

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My grandson and I loved this hotel, the beds and pillows are super comfortable. All very positive. If there is anything that needs to be improved is the way in which the shampoo and cream rinse is packed. Very difficult to get liquids out of those bottles with such a small opening.s Other than that, a great hotel, well located and with good bus service […] to all parks.Staff very helpful and friendly. Uzziniet vairāk

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We only asked for a towel and they did not even make up the beds. We did not care about new sheets but they could have made up the beds. Otherwise the breakfast was good and the staff greeted us and were friendly.

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We ended up with a two bed room vs one king bed room that we paid for. No compensation for the mistake...stated we had to take it up with the travel place we booked it through. Will not stay here again.

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OVERALL IT WAS GOOD, WOULD USE YOUR PLACE AGAIN

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It served the purpose we were achieving. We wanted a hotel close to the Sleuth's dinner show and it was less than a mile away.

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The room air conditioner/heater cycled on and off every few seconds with an annoying thud. We just had to turn it off. Wish the beds had a regular blanket instead of the very heavy comforters. Had a great breakfast. Rooms were clean.

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Breackfast included was too busy and not enough tables for guests at peak hours. Hotel nice and clean, confortable room, convenient located. If you are planing a location just for sleep it is fine.

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Really enjoyed our stay here at the hotel. The only few issues we had was, found the rooms to be a bit dark - maybe needs better lighting. The living area had a couch an s all table with 2 chairs - not much seating area for 3 people. Breakfast was great however, it was busy at 8. Couple of times had to take it to our room. Staff very friendly and helpful. […] Was clean and welcoming. Uzziniet vairāk

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