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Viesnīca Americas Best Inn And Suites atrodas Shell Lake, Viskonsina, Amerikas Savienotās Valstis
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It was ok. Quality of breakfast was not what we expected.Patiesa Hotels.com viesa atsauksme
"Not as nice since new management."
We stayed for two nights. The night we got there our sheets were dirty and the room smelled a little like smoke. When we came back the 2nd day the room had not been cleaned again. We were not impressed with the cleanliness of hotel. The breakfast area could be improved too. They clean everything up before 9:00.Patiesa Hotels.com viesa atsauksme
"best place in the area"
We've stayed at this motel several times and the current managers are the best yet.Patiesa Hotels.com viesa atsauksme
Room was comfortable but housekeeping forgot us 3 of the 4 days we stayed. Had to ask for clean linens every night. Manager was not friendly at all. Kind of rude, actually. Breakfast has a jar of peanut butter for everyone to use instead of single servings. No fruit for breakfast either.Patiesa Hotels.com viesa atsauksme
I wish there were more restaurant options, but Spooner is not too far. Lakeview bar/grill is a good choice right down the road.Patiesa Hotels.com viesa atsauksme
was very disapointed that there was no elevator, we had a room on the second floor. They had nothing available on the first, I asked. Breakfast was locked away at 9 AM sharp!!Patiesa Hotels.com viesa atsauksme
"customer service here was awful"
Our stay was o.k., the room itself was serviceable but the customer service was horrible and we were charged more than we were supposed to be charged. Also we were told that the AARP discount was on there and it wasn't . We were charged the full price that the room normally books for plus some which was not what was agreed upon by hotels.com. Also it […] was for a reunion and we had 4 sets of rooms for two nights check in with in half hour of each other and every one was charged a different price. The manager literally argued around in circles with us for 20 minutes or more and we finally gave up as we were so exhausted. Then as I was trying to unload he pulls me by my arm back to the lobby to show me he had pulled up the web page for the hotel and what the rate was on there. He was rude and condescending and if I have my way this family will pick another hotel for our next reunion. We booked at least 15 rooms total for two nights and were all treated pretty poorly by the manager. The cost issue really bugs me and we were almost "punished" by the manager for using hotels.com to book the room. IzvērstPatiesa Hotels.com viesa atsauksme
"Stay Some Place Else"
We stayed at this hotel two years ago when it was an AmericInn and our stay was great. It has since been purchased. We were attracted to this hotel because they have a kiddie pool and that fact that we stayed there before. Our stay this time was aweful. The pool was very poorly lit. It looked completely dark which to me would seem like a safety violation. […] Our room was freezing and I mean freezing. It was 12 degrees outside and the same inside. We were not able to take our coats off until around 10:30 that night. We have two small children so that made the situation even worse. There were dirty plates behind the tv in the room and the floor was very dirty. I would have left if it hadn't the weather hadn't been so bad. I didn't want to take the kids out to find another. Very sad hotel. Such a shame because it used to be really neat. IzvērstPatiesa Hotels.com viesa atsauksme
The room was clean, the refrigerator was ok (didn't get real cold)...the pool area looked nice (didn't have a chance to use it) and the breakfast was fine. it was very quiet there (midwinter). the hotel staff was very pleasant and helpful.Patiesa Hotels.com viesa atsauksme
Clean and convenient hotel. Would recommend if staying in Shell Lake.Patiesa Hotels.com viesa atsauksme
"AMERICAS BEST INN AND SUITES"
We stayed one night and found the room to have a larger then normal room size. Very clean. we would stay again.Patiesa Hotels.com viesa atsauksme
We stayed in a suite for one night and were very happy with all aspects of the this hotel. The room was clean, well decorated, and comfortable. The only problem was that the pull-out sofa bed was not comfortable AT ALL. The pool area was great and the breakfast was too. All in all, we really enjoyed our stay and would recommend this to anyone needing […] overnight accommodations in Shell Lake, WI. IzvērstPatiesa Hotels.com viesa atsauksme
Šis viesis neierakstīja atsauksmi.Patiesa Hotels.com viesa atsauksme
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