Best Western Plus Austin Airport Inn & Suites — Austin

This was the second time staying at this hotel. I love that they have the transportation to and from the airport. The room is clean, great size and is very comfortable. They also provide a full hot breakfast which is great. Staff is nice and courteous as well. I will be staying againg my next trip to Austin.

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The hotel itself was clean and rooms comfortable. The staff could use some training in customer service, especially courtesy in general. The shuttle does not run 24 hours as I was told when making my reservation. Airport cab $15. I was told that they would call a cab for the morning and it was not followed through on. Walked to gas station nearby for […] taco, only food service within walking distance. Good food. Uzziniet vairāk

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It was a pleasant visit. Hotel was clean and very pretty. Staff was nice and very helpful. I really enjoyed my stay and would recommend it to visitors.

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Our first room had door hanging off bar refrigerator but offered another room & apology made. There is little around the hotel, walk to anywhere other than usual chain restaurants was long. Bus stop at end of road. Local buses only $1 within one zone(that's a long way), or $2 for 24 hour pass. Breakfast was adequate but not great. Pool looked nice but […] didn't actually use it. Uzziniet vairāk

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I was annoyed because we had to stay an extra night because our event was delayed because of the weather. Staying an extra night was no problem, but they jacked up the price $103 on the third night because we did not book that one throught you!

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We had a good stay. Clean room friendly staff. Had a bit of an AC leak the 2nd day but we were checking out so didn't bother us much. Worth it for a short stay.

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Stay was ok. Hotel was bland, but the people were good

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Overall, we were happy with this hotel. We chose this hotel because of the proximity to the airport, and it was really convenient. The hotel staff was GREAT about arranging a shuttle. I was a little worried because our flight got in around 11:00 pm, but it wasn't a problem at all. Our room was on the first floor, which made me nervous because I read […] other reviews which mentioned the noise, but we didn't have any problems at all. The room was huge, and the beds were really comfortable, so that was a huge plus. My only issue, which would make me think twice about staying there again, was the parking. The parking lot is VERY small and was crowded. We were there for three nights: One night we had to circle for 20 minutes at 10:30 pm waiting for someone to leave so we could park, and another night we actually had to ask one of the front desk people to move their car (and double park it) so that we could park in their spot. Fortunately, they were leaving soon, and were really nice about it, because we would have had NO other options. The hotel is kind of secluded, and there isn't even any street parking or anything. We spoke to the manager in the morning, who was very nice about it and said she was aware of the situation, but that really doesn't help at night when you're circling a parking lot for the 10th time looking for a spot. I would definitely stay here again without a car, and I would like to stay with a car, but I would have to think about it with the parking situation. Uzziniet vairāk

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Wonderful bed. Terrific white noise. Great stay.

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My fiance and I booked this hotel because we were coming to Austin to go to a concert. After arriving, we were very delighted with the hotel. Very clean, and friendly staff. The rooms were very nice and the bed was comfy as well. We travel a lot and we have stayed at numerous hotels and I always have an issue with something, but not here. Everything […] was great. The hot breakfast was yummy too. Texas shaped waffle.. eggs, sausage, bagels. I highly recommend this hotel. Uzziniet vairāk

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No shade or umbrellas at the pool, lots of leaves in the pool. Everything else above standard, I wonder why the pool is ignored?

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Very upscale and price was great! Staff was very nice and breakfast in morning was wonderful!

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The staff at Best Western Plus Airport are just super - so kind, so accommodating.

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Nice clean hotel and room. Great value for the quality of the property and service.

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It was great. Spacious, clean rooms, modern decor, comfy beds. The breakfast was great, too, with something for everyone. What a cool waffle maker! Definitely recommend.

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This was a nice, clean Hotel near the Airport. It was a bit of a drive into Austin, but only a short distance from the Airport.

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great room, great breakfast, great airport shuttle that picked us up from our 12am midnight arrival no problem.

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I found the room very nice and the hotel staff were courteous and helpful. The bed was very comfortable. The ONLY thing that I would have to comment on was the fact there was no mirror outside of the bathroom and if you are sharing a room (especially 2 ladies) that makes it difficult. Other than that, it was definitely a great deal and somewhere I would […] stay again. Uzziniet vairāk

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This hotel was marvelous!!!! Huge room and I do mean huge room for the money, close to the airport, comfortable bed and decent breakfast. All of the staff were friendly. I couldn't ask for a better stay but what exceeded my expectations is that the hotel offers free parking when staying as a guest. I left my car there for a month! I came back and all […] was well and no harm done. In fact, I was surprised when my car cranked up with no problem. I would defintely recommend staying at this hotel and leaving your vehicle there rather than paying the airport parking rates. I saved over $200 by doing so. Can't beat that deal! Uzziniet vairāk

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Great experience... other than confusion over requested late check-out and maid ignoring the DO NOT DISTURB sign on the door.

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Room was good. Breakfast was limited.

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We arrived at the hotel about 11:00 pm. Our room hadn't been given away. Check in was great and the lady that checked us in was very informative and friendly. The lobby and room were very clean and orderly.

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The hotel was very nice. The room was spacious and the bed was extremely comfortable. Actually, I miss the bed already. The staff was efficient and professional. The breakfast was great! LOVED the waffles! My only complaint is that the parking is limited. There doesn't seem to be enough parking spaces to accommodate the number of rooms. One night we […] got back in around 11 pm and there were no parking spaces except the a handicap spot. We lucked up because a person came out and left, so we took their spot. So after that event, we made sure that we came back to the hotel in time enough so that we could get a parking spot. Absolutely no complaints about the hotel but the lack of parking was a bummer. After this experience I have learned that it is important to ask about easy access to parking PRIOR to making hotel reservations. The last thing I want to worry about while on vacation is where I am going to park if we decide to stay out late. Other than that, the hotel was GREAT! Uzziniet vairāk

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I thoroughly enjoyed my stay. Front desk staff and shuttle driver were efficient, polite, and very friendly. My room was clean and comfortable, and I had only to wait about 5 minutes for the shuttle to return from the airport and take me to my flight. Breakfast was very nice...eggs, bacon, waffles, pastries, etc. I would stay there again.

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hotel was in great location, only problem was that there was alot of contruction at the time was added to traffic but other then that it was great. wasnt in way of austin traffic, there was waffle house close by and gas staion. boradway show was less then 10 miles away. access to main highway to go everyway with ease. bed was real comfy and so was couch, […] nice big tv, fidge and microwave came in handy alot for drinks and snacks. was very happy with our stay and would recommend it to anybody and would stay here again. Uzziniet vairāk

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A sweet clean scent greeted my tired nose as soon as I opened the door. The room was modern, stylish, perfect size and immaculate! Clean, Bright, Pleasant. Housekeeping service was A-1! The beds were very comfortable. I was given a choice of upstairs or down and chose upstairs for maximum quiet. Large closet with mirrored doors, fridge, microwave and […] coffee maker all clean, working and conveniently set up. Desk area was perfectly placed near the window. New flat panel television with easy view from across the room. The room was sound insulated and the only extraneous noise came from the hallway and outside. The only minus was that the shower pressure was lower than I would have liked, and the lighting in the bathroom was a tad dark for applying makeup. The rates were as quoted. The location was easy to find with easy access to Austin sights. Over all we spent 3 peaceful nights and will stay there next time we are in Austin! I would HIGHLY recommend Best Western PLUS Austin Airport Inn & Suites. Uzziniet vairāk

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This is one of the 2 favorite hotels in our trip. The hotel is very new and clean, although in a bit of under-populated area. The bed was very comfortable, and it had all the amenities we needed.

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I checked in and my experience at the hotel was wonderful. The beds were very comfortable as were the pillows. When I got up in the morning to get my coffee, the person that was in charge of the breakfast room was very friendly. When I returned to my room in the evening the beds were made and there were clean towels in the bathroom. The room itself […] was very clean and new coffee or tea packets were replaced. I was extremely satisfied and I would stay there again. Uzziniet vairāk

Patiesa Expedia viesa atsauksme

It was a very good experience. Sorry but I don't want to add more.

Patiesa Expedia viesa atsauksme

They went out of their way to make us happy. We left the hotel and came back unexpected. They let us back in and had our room redone! We got a nice shower and nap with a bit of a late check out with no charge!

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We like the hotel except the water in the shower head had nothing but a trickle. The walls were not insulated and everything from the rooms next door and above came through I spoke to the front desk and they said these are common remarks Too bad for such a well appointed facility

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I stayed here having left it too late to get a sensibly-priced downtown hotel room for a conference there. The staff at this hotel seem to work very hard and do a very good job - e.g. the breakfast buffet was always well-stocked, transport from and to the airport was available within 15 minutes of requesting it, my refrigerator was repaired and then […] replaced as soon as I reported problems with it, and they were also very helpful in getting me a room on the top floor (I had to wait one night until they had more availability). The main downside of the hotel seems to be that the lower floors can get pretty noisy - it's not the most soundproofed building! I wore earplugs the first night but was still disturbed by thuds, banging doors and so on, and could hear people pounding about on the floor above me. However, the 3rd (top) floor is apparently often occupied by pilots who basically come there and sleep, and obviously you have no one above you, so once I moved there I found the rest of my stay very peaceful! Another downside is the 15-20 minute walk to the main bus stop if you don't have a car (this is to catch the #100 bus, the airport flyer - only $1 per trip or $2 per day when I was there!) However, I think there is another bus that connects to this one and comes close to the hotel, and if you have a car there's free parking. Uzziniet vairāk

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The room was ideal for the business traveler. Free wifi. No channel guide for the TV made it nearly impossible to navigate. Never was able to find HBO. Free continental breakfast. However, the fresh fruit selection is very limited. Secluded location. The 3rd night I was there, police were in the parking lot investigating a vehicle break-in. Price point […] was appropriate for location/amenities. Uzziniet vairāk

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I reserved 7 rooms at the hotel. The rooms were clean, comfortable and well maintained. The hotel staff were very courteous and helpful. We had a wonderful stay.

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Only stayed one night prior to a flight home but was not at all dissapointed. The entire hotel was spotless, the beds some of the most comfortable ever in a hotel room and the breakfast began at 5:00 am. This was very much appreciated when you have an early flight.

Patiesa Expedia viesa atsauksme

This was a great hotel, tucked away from the highway so you didn't have to listen to all of the traffic noise. One thing I really appreciated was that they allow you to park your car for free for up to 14 days with a reservation! Definitely saves on parking fees at the airport!

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The room was clean and awesome! The front desk receptionist was very nice.

Patiesa Expedia viesa atsauksme

We have stayed at this hotel at least three times in the past year usually for two day stays. We returned because it has been good in the past. This stay was not. Following are problems with our room: Entryway tile floor was dirty. Bed cover was dirty. Heater was very , loud and rattly. Drawers in chest were broken and fell out when opened. Sliding […] closet doors wouldn't slide open. Hair dryer was broken. This was the weekend before Christmas, hotel was full and we had lots of family responsibilities. We choose this hotel for dependably good experiences in the past. We reported problems on checkout and were promised contact from a manager. This has not yet happened. Uzziniet vairāk

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