ibis Styles London Excel - formerly Custom House Hotel — London

Used for the Salesforce conference at the Excel arena, great price and location with breakfast and wifi bundled in.

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Clean and tidy, staff were approachable, literally over the road from the DLR around 20mins to the centre of London via tube. Would stay here again if I got the same deal :-)

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I was at an exhibition for two days and stayed here, it was clean and friendly, I would stay there again.

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Stayed here with friends when I came to london to do the marathon this year, handy location for excel and for the dlr in general. Car park cheap which is good but the hotel has been shoddily changed into an ibis reject with ill fitting fixtures. The staff are now incapable of actually making decisions and its quite frankly a load of rubbish. Breakfast […] fine, rooms cocked up on check in, lost bookings for another guest and with no interest in helping even when he gave them proof, horrific avoid at all costs. Uzziniet vairāk

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A GREAT FIND!!. This Ibis hotel is a suprior Ibis! The room was small but acceptable although I wish all Ibis' can find a way to fit in a small sofa instead of the standard plastic chair in their rooms so that we can read more comfortably. There is air conditioning. The bathroom was small but functional but the shower tap mixer could be better tuned. […] TV programs are minimal, mainly local no cable but it's OK. There was only wired Internet connections in the room but people travel with tablets and smartphones and need wireless connections. But this hotel does not have wireless in the rooms. The front desk staff are efficient enough. The highlight of the stay must surely be the breakfast buffet! The foods come complete with hot and cold foods and great coffee! And the super efficient staff keeps replenishing the food and clearing the tables. The interior design of this place is really pretty! Lemon yellow walls, accented with blue bell shaped pendant lights! The location of this hotel is fantastic. Just across the road is the DLR (for Docklands Light Railway) which connects to the center of town via Picadilly line (for Heathrow airport) easily. It takes only 3 minutes to walk onto the platform but it is not accessible to wheelchairs at this time. The hotel is a 5 minute walk from ExCel. This Ibis gives really good value. I highly recommend it! Uzziniet vairāk

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This hotel was as expected for the price and proximity to london. Very poor sound proofing of rooms though, which is a common theme of all Ibis hotels.

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Hotel was great. Buffet breakfast very good. DLR stop right outside. Didn't use bar or restaurant but they looked very nice. About 25 minutes by DLR/tube to embankment/ Westminster/green park/Cuttysark. Apartment was very good. Didn't spend much time in apartment as we were out and about most of the time.

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A typical no thrills London hotel. Tiny yet clean and comfortable rooms. Extremely tiny and very plasticy barrooms with possibly the smallest showers on the planet. They have very limited parking at £10 a day. Which is great if you can get a space. The worst part about this hotel is their decor is vial in the corridors and there are no amenities like […] tea or coffee in the rooms. Uzziniet vairāk

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Stay away!

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The hotel is pretty basic. Theis place is not where to go for honey moon or if you want some extra luxury or pampering. It is clean but rooms are small. If you need a place to stay for one or two night, this place is ok. Also note that there is no wireless internet in the room only at the reception on the ground floor. You have cables and wires to use […] if you want to use your laptop in the room. Nothing for your mobile devices. The heating was very inadequate. It can be uncomfortably cold in winter. Uzziniet vairāk

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This hotel used to be known as Custom House Hotel but was taken over and looks like ibis decided to improve nothing. The rooms are tiny and feel like sleeping in a small garage with a portaloo. The room was freezing and the covers on the tiny, uncomfortable bed were thin and not actually long enough for the bed. The rooms also pick up a lot of street […] noise so sleep is difficult. The shower has little power and flushes hot and cold. Although very close to Excel and docklands station, by night the area does not feel safe and I would discourage solo female or elderly travellers from coming here at night. All in all cheap but very disappointing. I will not be staying here again. Uzziniet vairāk

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The hotel was well located to the excel centre. I was not happy with the quality of the room and its cleanines. Breakfast was like being at a canteen didn't represent the quality for £160 a night hotel.

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Fiquei 6 dias no hotel e tive uma experiencia mto boa. O hotel fica a 100 metros da estaçao de trem, 30 min do centro, localizada na zona 3, o cafe da manha e exelente, quarto confortável, ducha boa, funcionarios prestativos, tem um belo Pub e um otimo restaurante dentro do hotel. Recomento! Custo beneficio exelente!

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CE N'EST PAS LE GRAND LUXE MAIS L'HOTEL EST TOUT A FAIT CORRECT. PROCHE DE LA STATION DLR (ACTUELLEMENT EN TRAVAUX, MAIS IL Y A DES BUS DE REMPLACEMENT), L'ACCES EST FACILE ET SE RENDRE AU CENTRE VILLE L'EST AUSSI.

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Havde 4 overnatninger og alt taget i betragtning, så er hotellet godt. Ligger i udkanten af london, men ingen problemed med transport til centrum. Tager ca. 15 minutter, så står du på Oxford Street. Restauranten er ikke noget at råbe hurra for men ok traditionel engelsk mad. Morgenmaden ok. så alt i alt et fint hotel.

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