Crosslands St. Louis - Airport - Chapel Ridge Road

it was great

They do not actually have a continental breakfast, nor do they have any rooms with sofa beds. It is definitely not as advertised. The room was really dirty. Do not stay here, especially with kids.

its was good

The staff was very rude and disrespectful really need to work on there people skills

Hotel room not super clean, but not horribly dirty either. Nice and very functional kitchenette. Comfortable-ish bed and OK bathroom, though the toilet leaked. Shower creaked as though I would go through the floor to the room below. Hotel outside the room utterly filthy. Overflowing, stinking trash cans on every floor. Astounded to find that there was no elevator or way to get to our room without dragging our heavy luggage up a flight of stairs (and profoundly grateful we were "just" on the second floor and not the third!) Staff not that great for the most part and kind of confused in general. Free breakfast nonexistent -- told only after we asked that the free breakfast had been discontinued. Promised pool empty of water. "Cheap" was about the best thing about it. We were on a floor where every single room door was marked with a No Smoking sign but the hall reeked of cigarette smoke day and night. Several times awakened after midnight by a blaring alarm clock in the room next door and when we called the front desk, we were told that it was a private room and they couldn't do anything about it. When we explained that the room appeared empty, someone from the desk would come turn it off, but then it would happen again a few nights later.