Holiday Inn Hotel & Suites Mansfield-Conference Center

It was good

We really came here for the pool. There were a couple hotels nearby with a pool and we were hoping to be close by to our destination by staying here at the Holiday Inn. Much to our disappointment, there was a pool indoors however, it was not heated. It was actually freezing downstairs in the pool area. Their redeeming quality was the breakfast that’s included and clean bedding and bath area. The staff was also really friendly which made for a nice stay. But, like I said originally, the only reason we chose this was for the much aniticipated but lackluster pool which was meh.

We stayed for a wedding on new years eve. On arrival checking in was fine however you can tell this hotel has only updated the bar area in some time. The place just seems older. The floors were very dirty as if they are only cleaned once a day. Pool was out of service for the weekend. Muliple toilets out of service in the lobby and in peoples rooms. I stayed on tye second floor with friends on the 3rd5th and 6th floor. Every floor smelled of weed all night. I had requested to be near the wedding only to find out they do room blocks through multiple floors. Which serves zero purpose and they charge 25 dollars extra for it too. By 11 one elevator stopped and trapped a friend inside for a short time oos for the rest of the night. The elevator on the other side of the hall was oos for the whole weekend. Newyears eve and a wedding apparently made no difference to thus hotel feeling like an inconvenience the whole time. I personally feel this hotels main problem is the staff and ownership. The updated bar was the only good part. 5-7 dollar beers were excessive though. Food was fine. I guess you cant expect much for a 67 dollar room

I was only there for one night; but the stay was very good!

Front desk clerk, not overly helpful. The ice machine did not work on my floor, and I was told to go to another floor and check and see if the other floors had working machines. At the time it was late and I was not feeling well and I did not want to go in search of ice on all 6 floors. I also thought the hall carpet showed a lot of soil. The toilet paper and tissue were like sand paper.