La Quinta Inn by Wyndham El Paso West

Bed was comfy and slept well. Breakfast choices were a little limited but still satisfying. I ate a Texas shaped waffle which I thought was cute and creative.

The front desk people that night were not welcoming at all. We asked them for a trolley to carry our luggage on and were told they didn’t know where it was. They were more interested on chatting with each other than helping us. I insisted on them to find one. Only then did they start calling around. They need training on how to be caring and welcoming of guests who check in. Finally my husband found one behind a wall beside the front desk office. Our room with the bathroom was clean. The bed was very comfortable. If only the front desk people were better trained to be welcoming since it is them who first sets the mood of the hotel experience ... The breakfast lady Lourdes was a fantastic host. She warmly greeted & assisted guest who came for breakfast. She kept the area very clean and orderly. I salute her. Consider her a gem in your hotel.

Stay was ok, it

Air Conditioner did not work proper and was extremely loud. Refrigerator did not cool at all. The plumbing is so poor that the hot water valve turned on without the cold water valve and still no hot water. Front desk explained that there was no one that was able too look at it all 4 days.

I stay here several times a year. I have found it to be comfortable for the price. Breakfast selection is minimal but satisfactory. The staff goes out of their way to assist with any questions.