Novotel Athenes

Rooms not as per the standards mentioned, biggest shock was the glasses were made of paper, had to request for complimentary honeymoon services, that too were low standards

My daughter & I had a great time at the hotel. Front desk reps were especially accommodating! Helped us to check in very early and checked out late. Which meant a lot!! Great people!

The location was ideal to visit historical site. The hotel room was decent. I booked executive room expecting to be bit more spacious but was disappointed that other then nespresso there is no difference in a standard double to executive room. The breakfast area is very small compared to the hotel and hence gets full very quickly, had to wait to get a place. I was also disappointed with the breakfast spread there was not much of a choice with cooked breakfast. We were told the pool was heated but was very cold and the staff tried to assure us that it was heated

Hotel was fine in all ways but the location is not great. My wife was almost pick-pocketed 2 minutes after leaving the hotel and would have been had my little girl not shouted off. The pick-pocketer ran off empty handed. Also at night, walking for food is a little intimidating. Lots of groups hanging around on corners etc. A little intimidating with a young family.

Welcomed into the room by a foul smell. Toilet water turning yellow overtime (sewage issue perhaps as it smelled like urine). Too tired from late arrival to report to hotel front desk. However, the interaction I have had with them was very pleasant, and they were happy to assist with other unrelated matters. The area is very rough, and my taxi driver warned me of it on arrival