Sheraton Ottawa Hotel

quick in and out stay with the family. had a room on the 7th floor and it was very noisy!!!! however, check-in was easy and hotel was very clean. convenience.

Great service. We had a good time. The only thing I didn’t like is the fact that one of the staff came and told us that they received a noise complaint about us. I promise we weren’t drinking or partying in the room. We were casually talking in low voice. Not really sure who found us loud. After the staff left we were whispering.

Our stay was very restful. The location was perfect for exploring Ottawa's downtown sites, Parliment Hill and a short walk to The Byward Market. Although we were hoping to take advantage of the pool we didn't know it was under renovations prior to booking. That may have changed our plans. Otherwise it was enjoyable.

Breakfast buffet was terrible. They put out juice that had gone bad and food that has been sitting for a long time. Hot food was okay.

It's a great hotel and clean, comfortable and what you'd expect from Sheraton. What really makes this place shine is the staff. Everyone really reached out, engaged, was super friendly and went above and beyond what you usually experience at a chain hotel. We've stayed here a couple of times and the staff experience is consistent. Well done!

It is in an excellent location and the people are great!

The staffs are very friendly and the breakfast was nice. Property and room ate standard.

Central downtown location. Within walking distance to many attractions.

Always a pleasure to stay at this hotel. Staff, facilities , rooms , front desk, parking attendants, All excellent

Great experience and clean space. Staff were friendly from beginning to end