Pinnacle Hotel Harbourfront

Great stay. Front desk clerk on the second day when I went to check out was very rude. I was wondering where to pay for parking because all of the signs say pay in lobby. And when I asked the girl at the front desk she she told me I need to pay on my way out. In a very rude tone. And I told her the signs say to walk all the way upstairs. She replied "those signs are wrong", again, in a rude tone. Unfortunate ending to an otherwise good experience. But because of the clerk's attitude I would not stay there again. She put me in a bad mood for my last day in town.

It was pretty noisy in the evening - not sure if it was from the elevator or some industrial equipment outside.

The best thing about the stay was the view, had a harbour view that was spectacular. Room had a strange layout. Found, what to seem to be dog hair, black hair on the bedding. The air conditioner did not work, Had it set to cool, nothing happened. Called maintenance, not sure they ever came to check. Was blowing hot air for 4 days. Had to open windows to cool the room. Elevators currently under construction, they apologized in advance. The phone on the bed stand did not work. Asked for a wake up call at 6 AM that never occurred. The front desk, upon checkout, said it was requested for 7:15 AM. they had tagged the wrong. All the housekeeping staff were super friendly and encouraged a longer stay and asked how you are enjoying your stay. This was the highlight of the stay.

Sadly just an overnight stay on a layover. Got upgraded with a suite and the bed was so comfortable! The views were beautiful water/mountain and Great area to walk around. You have to pay for parking but you can park until 5 pm the day of check out if you want to explore around the area.

Bed was pool table hard, aircon/heat was very noisy. We had a terrible sleep but view was great.