Riu Palace Antillas All Inclusive - Adult Only

We came here to spend time for our honeymoon. Quite disappointed. Called to let them know our flight was delayed and we'd be a late check in. When arriving, we were directed to follow "security" to our room, which he did not speak English. Fine, but he couldn't find our room! He didn't realize the villas number rather than the main hotel.. this was approximately a half hour of our time. Room service options were rather boring. Buffet was good - had good choices. Couldn't get reservations without waiting an hour or more for dinner. It would have been better if you could get a reservation instead of first come. Also, beach chairs and pool chairs filled extremely quick. Most people weren't even there just towels alone, that was annoying!! Our room was quite outdated and disgusting for the price we paid. Looked like bug splatters all over the walls & ceilings (approx. 10 in total throughout the room). Our back slider didn't lock shut. Shower ceiling feature did not work. Closet door & front door were extremely hard to open. Just wouldn't have paid this price for what I received. Very dissatisfied.

Our overall stay was good, I do believe the rooms need to be updated and room service an it’s menu could use some Improvement. Overall the experience was a positive one.

If it would not have been for Mili and Julio at the pool, the stay at the RUI would have been horrendous. those two helped make up for the rest of the disasters at the RUI. The rooms were hideously out dated. The front desk was down right rude. The restaurants were either unavailable to the guests as they were first come first serve or the food was terrible. I would never stay at this resort again. Now, Aruba i will visit over and over.