Holiday Inn Express Hotel & Suites Dallas/Stemmons Fwy(I-35)

Luxurious, spacious and very clean. Disappointed to have construction going on during my stay, but not all that bad. It would be nice if they would add just a little more variety to the breakfast menu, such as regular black Lipton tea and better selection of cereals. Overall it was a decent stay.

Bed was not up to the normal holiday inn standard. Walls were incredibly thin too. The entire hotel was under renovation but the staff were incredibly accommodating.

great stay.

The hotel and staff itself were helpful as can be. However, there was a couple next to us that were loud at 3:30am screaming, talking, and doing adult things. Multiple rooms called the front desk. We could hear the phone in their room ringing while everything was going on. We asked the front desk if we could check out for a little bit of money back. They stated that because we booked with hotels.com, they could not refund any money. If this is true, then I will not be using hotels.com anymore. I shouldn't have to spend money for an experience like this and not be able to get my money back.

Great easy trip to the airport! Thanks so muxhy