Quality Inn And Suites Gallup

1st room smelled like cats lived in it and the heat wasn’t working. Front desk was very understanding and moved us to another room. All good after the move.

We stay at this property often on our way home to Colorado. We like it because they allow us to bring our dog. Over the last few years the property has deteriorated rapidly. The pet fee is ridiculous. On a recent trip we were overcharged the pet fee. I called and explained it all to the front desk staff. They told me the managers would call me back but she didn’t. On our next trip we were given a filthy room with pet stains and torn furniture. I spoke to the manager about the pet fee and she said she would credit me back the pet fee but she didn’t. I’m sorry to say we probably won’t stay there again.

Very nice Hotel. Very clean. King room a bit small. Rail yard nearby, seemed to be testing the train whistle that went on all night. Will stay again if passing through, wearing ear plugs at night.

Just needed a place to sleep for the night. Adequate for that need. Hotels.com has the wrong directions to the place. We finally had to call the hotel to get actual directions.