Holiday Inn Express Portland SE- Clackamas Area

Toilet seat was broken and there was no conditioner in the dispenser. Otherwise good.

It was dirty, used tissues on the floor. Sofa back was falling apart, had to put a towel over it.

I understand the covid pandemic has everything upside down, but breakfast was advertised, not delivered, was more of a continental breakfast of sorts. Both women we encountered at the front desk were more intent on their computer than being friendly or informative. The carpet in the room was dirty and in need of vacuuming. I have stayed at this location before and had great service, clean comfortable rooms, and a pleasant breakfast, so, sorry to say I was disappointed.

This was a last minute staycation and boy, were we pleased!! We have driven by this place hundreds of times but never stayed because we live close by. I’m soooo glad we did! Beautiful room with a great river view, and great rates! Will come back again when we need to get away. Thank you!!

Great service. Nice room and was clean and smelled nice when we walked in. King size bed was comfy and we had a soaking tub that was nice to relax in.

I had to change the room because it was apparent people above me were smoking and smoking weeds and the smell was just horrible, and I am pretty sure the front desk got bribe for it because she instead of saying "let me check which room is smoking," she just changed my room to less clean room. The floor was dirty and can see footsteps all over. This is the worst Holiday inn I ever stayed. I will never come back here.

I have been coming to this location for years and prior to it being a Holiday Inn Express. I have always found the staff to be friendly and accommodating. Rooms are always clean and good wifi reception which is even more important with zoom calls.

the shower was meant for someone in a wheel chair. I do not use a wheel chair.

Very filthy. Poor housekeeping. No shower curtain in the bathroom, we have to ask for it. We requested to clean the room, yet there are hairs all over the tub, toilet not clean. Will never stay at this hotel again.

We were happy with everything except the breakfast offerings. In Reno at the same motel chain we ordered our breakfast the night before and it was much better. Besides that- we were happy with our stay.