Hotel Sofitel New York

Very good hotel to revisit. I just did not have enough time to have breakfast as they did not have a quick meal to take out. Hope they do next time.

The location is great - centrally located in mid-town, and you can walk to lots of places (which is what we did). It's close to Broadway, so very convenient for theater-goers, but it's far enough to avoid the hustle and bustle. Decor is old school but elegant. The room isn't very big, but not tiny either.

Great customer service

David and Theresa at Gaby always make our visits Special It would be good to have an Accor point status on bill

The location of the hotel is excellent. The rooms are spacious, but the interior is quite dated, with the carpet and desk showing some damage. The bed gave both of us backpain. The lobby and common areas are nice, but the doormen were paying little attention to the customer, frequently not helping with the doors or luggage. For a hotel of this caliber and reputation, i would expect more. There is public parking directly across the street from the hotel which is substantially cheaper than the valet service (but not listed on the hotel website).