Holiday Inn Express San Francisco Union Square

We booked this room because my husband’s Christmas party was across the street so it was super convenient for us! The location of the hotel is chaotic! I swear it took us an hour from the freeway to hotel. The hotel doesn’t not have a parking lot but offer valet. We opted to park at the parking garage less than 1/2 block away. The hotel itself is really nice and clean! We were greeted with a smile at the front desk. I like the fact that you need a key card to go up the elevator, so not just anyone can go in (although it took us a minute to figure that out). The room is small but nice. The bed was very comfortable. It was quiet. Nice bathroom, looks modern but has that quaint feeling (maybe bc of the subway tiles in the shower). Breakfast the next morning was a plus! They had several options to choose from and there was always a worker nearby making sure it stayed clean and stocked. would definitely come back if needed.

Room was great. The breakfast was decent. It was very clean and the staff was very accommodating!

Great stay with a great staff that was extremely friendly

I really liked this hotel. I arrived very early at around 0800 in the morning. This was way before the usual check-in time, but the staff were very accommodating to give me an available room, plus offer me breakfast. The room and it's bathroom felt very clean and modern. It is a very practical design. The hotel location couldn't be any more convenient right between Powell station and Union Square. This hotel will now be my first choice for future stays in San Francisco.

Extremely comfortable bed and pillows, close to shops and cable car, helpful and friendly staff on arrival.