Best Western San Marcos Inn

The fridge in the room was making noise and the mattress was old and uncomfortable. The location was good.

Hotel is very nice. The staff are really helpful and very professional. When we arrived the restaurant was busy and the hotel smelled wonderful. Having a nice time except our room is directly above the security shutter which makes a terrifying noise and wakes us around 06.00 each morning

The room smells dusty. I was unaware that there’s no air conditioner. The hallway lights were off when we checked in at 8pm. It was so dark. Makes it creepy. The refrigerator is located just outside the bathroom. It is not sanitary. The exhaust vent doesn’t work well that when you do your business, he entire room smells. The facility is old and dirty. This is the very first time that I have a bad experience in best western. The location is good. Over all it wasn’t a pleasant experience. I don’t recommend this hotel.

The person who checked us in was not friendly. We inquired about a room with an ocean view and she said they were all booked. Seemed odd since ‘‘tis was a Wednesday. I felt we were a bother rather than a valued guest.