Crowne Plaza Cleveland Airport

Stay was excellent other than toilet in room 121 needed a good cleaning

Excellent Hotel. A +++

Every associate at the hospital provided a great experience. They weren’t just nice, they were genuinely friendly!

we arrived at 3:00pm and were given a room #403 it was right above the ventilator. it sounded like a jet engine all night long, very loud could not sleep.

I stayed two nights. I did not get maid service. When I returned to my room at the end of the first day, the beds were not made and the bathroom towels were still lying around just as we’d left them that morning. They also had a door hanger that you could fill out requesting breakfast. It said to hang it on the knob before 2:00 am. I was solo and wanted room service anyway a so I selected my food and delivery time and hung it on the knob. No food showed up the next morning. I opened the door and saw it still hanging from the knob. Very disappointing.