Days Inn - Torrington

We've been staying at this Days Inn for the past 4-5 years, usually twice a year (family). Establishment is consistently good with cleanliness and updates. Continental breakfast is simple but good. Staff is friendly and helpful, even letting us check in an hour or so early after a long trip.

Was our first time at this hotel. We had already prepaid for 2 nights. The lobby was clean. Seem to be a young family that managed the property. We were asked if we preferred a room on the 1st floor or the 3rd floor. We were reminded that there was no elevator. We asked for the 1st floor room. The only thing is that while we asked for a non smoking room the room smelled more like a smoking room than not. We opt to not stay in that room and asked for a different room. We opt to take the room on the 3rd floor. It was so much better and the walk up was not bad at all. The room was clean, with everything in working order. Although had needed an iron and ironing board as those items were not supplied in the room. The front desk person was very accommodating and provided one. The continental breakfast was minimal. Yogurt, oatmeal with fixins, apples, raisin bread, bagels, orange and apple juice, coffee and tea. The coffee was a little weak and not the best tasting. Other than that our overall stay was a very good experience.

It was uneventful.

only problem heater in room very noisy

NOT IN A GOOD AREA! Hotel has not been maintained very well. At some point there was some sort of incident because the door to the room had a large metal plate screwed to the upper area and attached to the hinges on the inside. It is also apparent something occurred in the bathroom of the floor above as it appears there was a leaking tub/shower. There is rust on the faucet and faucet area. There were shoddy repairs made to the ceiling and tub/shower surround. Nothing looked clean about it. The air conditioning unit in the wall looked like it was attached with heavy duty duct tape. The carpet was probably hiding mold and who knows what else. If this was their best room, it's scary! If it's not, why rent it out?? It seems the rooms were assigned as close to the entrance as possible for the convenience of the staff and not in the best interest of the customer. We checked in and immediately went to dinner so we weren't aware of just how awful the room was. When we got back it was late and too late to make a change. A room this bad should rent for maybe $50/night rather than the $114.99 we paid. I feel like we were ripped off!!