IntercityHotel Hamburg Hauptbahnhof

The location is excellent, it is just next to central train station. Very convenience to the city centre for restaurants, shops and supermarket. Staff is nice and helpful. The HVV card for all transportation in Hamburger City is also a plus!

Generally, it is good enough to stay for the business trip in hamburg, and therefore recommendable to others. However, it would be better to have a English version P/C in the front desk for the business man.

The only positives here were the location of the hotel, the public transport pass provided and that it was clean. The reception staff were unfriendly, unhelpful and uninformed. The beds were saggy, hollow and uncomfortable. The so-called air-conditioning did not work, and on opening the windows, the traffic noise prevented sleep. We had to insist on a different room, which was quiter, but AC still did not work.

Great location to train station, shops, and restaurants. Hotel staff was friendly and helpful. Rooms were basic, clean, and comfortable - especially after a long day. Staff had helpful hints about navigating subway and buses to key points of interest. Overall very happy with our choice.