Urban

Amazing what they’ve created in a small space. Very hip, luxury hotel. Room was small but beautiful. Pool is small but great. Only a limited number of lounges due to space limitations, but there aren’t many - or any - luxury hotels walking distance to the major museums and other sights with any kind of pool. Great original art - even in the room! Service was great. The major restaurant is highly rated and requires advance reservations. Looks terrific but twice we tried for same-day reservations and restaurant was fully booked. We didn’t want to leave after four nights.

We chose this hotel because of it's proximity to museums and the rooftop pool. The rooftop was closed "to get ready for summer". The hotel should advertise that the pool is closed during certain times of the year. We stayed at several 4 and 5 star hotels throughout Spain, and this was the smallest of any rooms. View of the air conditioning system. The doorman was amazing!

5 * service and comfort. Perfect location for all Madrid has to offer.

Amazing hotel and staff. My only complain is that the pillows where uncomfortable.

The staff (in particular Jorge) at the Urban could not do enough to help and advise us during our 3 night stay. The rooms and roof terrace were lovely and the location was fantastic for exploring Madrid - there was never any need to use the Metro because we could walk everywhere. The food was expensive in the hotel so we chose to eat breakfast, lunch and dinner in some of the many cafés and restaurants just nearby. I would definitely stay here again.