Résidence du Parc Val d'Europe

The hotel itself was fine, we have stayed there before and not had a problem. We spend most of our time at the Disney Parks, so the hotel is really just somewhere to sleep, and it does the job! This year though we had a rather unfortunate incident with a chap on reception that refused to add our name, on a number of occasions, to the shuttle bus list returning from Disney. I have just sent an e-mail complaining about said useless member of staff and his DISGUSTING manner, the rudeness was immeasurable! So watch this space.

Whatever you do don't arrive between 6.30 and 11.30 for check in because your room won't be ready. Come back at 3 and your room still won't be ready. We and many others stood in reception for an eternity whilst one poor receptionist tried to deal with the influx. Very badly organised. They need more chambermaids to get the rooms ready in time. If I was you i would arrive at 3 and go and let them know you are there and then go swimming in their pool for a couple of hours before going back to see if your room is ready. Don't pay for the breakfast because it isn't worth it. There is a supermarket close by where you can stock up. You have a fridge and a hob in the room with pans plates and cutlery. The rooms need an overhaul and cleanliness isn't the best, hairs in the beds etc. The pool is pleasant enough, the saving grace of the place. We only used it as a stopover on our way back to Calais so can't say about getting to and from Disneyland.

Accommodation was spacious and comfortable good value for money.Breakfast room little small and congested but breakfast was reasonable. Definitely recommend this hotel.

Blankets were dusty. Bathtub slippery, screen insufficient as water ends up on the floor. No ceiling lights. Spoons are too big. Unclear guides on shuttle. Not written down.

This was a quick trip to Disney with friends. The hotel was a good value and close to the Disney parks. hey offered a breakfast. Although we didn't eat here, many guests seemed to enjoy the basic fare. The A/C was a bit weak, but I noticed fans behind the front desk. Whether they were for room use or not, I don't know. The hallway has A/C doors to keep the hall cool, but they could be loud when let swing shut. Check in was quick and easy. The staff was friendly and attentive to guests.