Lodge at Whitefish Lake

Stayed at this hotel in past, and would consistently rank this hotel as one of the premium hotels in the area. Unfortunately the restaurant (Boat House), the service was severely lacking, and had the maitre de apologize for the slow service and over cooked food (received a free dessert, however, after 25 minutes of waiting, left the restaurant without eating the dessert). For breakfast, we almost missed the ski shuttle and took the breakfast to go, as the restaurant ran out of eggs, and had to go to the store to get more eggs. Overall, the ambience of the Boat House is great, however, we have decided not to stay at this hotel again (manager made up dinner by leaving bottle of champagne in our room) as you are not within walking distance of town, and prefer the local selection of restaurants in town, and would prefer to be able to walk to dinner.

Asked for an upgrade to be near lounge, was informed it would be almost double my original rate although they were relatively slow on a Sunday night. Instead they gave me a room that was in the last hallway in the very last room as far away from the lounge as possible. I thought was pretty ignorant considering we would of been back and forth to the lounge. After we got changed into our swimming suits and made our way to the pool and hot tub we discovered neither was working and was too cold to use. But thankfully when we got up in the morning to make our coffee in our room it wasn’t properly stocked unless you like black coffee. At that point we looked at the tray that has snacks in the room and several items were expired. When we let the front desk know about our experience they offered 10% off our next stay as if we’re coming back. It seems a discount on that trip would of made more sense rather than hoping we’d come back to save 10% at a place that screwed up so bad we won’t come back. Understandably things happen, but even less impressed with managements idea of how to make something right after all the screw ups.

Gorgeous In in a spectacular setting! When there was a mix-up and someone else tried to get into our room thinking it was theirs the staff went above and beyond to make it up to us. We will definitely be coming back, the placement on the lake is beautiful and with views of Whitefish mountain too. It was so close to go into Glacier National Park too.

AMAZING - In Every Way!

The Lodge is absolutely amazing and the restaurant is great. The only thing that bothered me was two Christmas parties that were held the night I was there. There were drunks shouting and banging on the piano and my room was overlooking the open area where they were. This went on until midnight and I had to work the next morning.