Holiday Inn Express Hotel & Suites Swansea

My stay was good

The floors squeaked as we entered the room. The heat in our original room did not work, so we were given a second room; which was next to the elevator. We put in a request for a room away from the elevator and on the top floor. We were given a room on the second floor and could clearly hear the people in the room above us.

Rooms are a little dated and a little noisy: could easily hear noise and footsteps coming from floor above.

The pool and elevator was out of service. The elevator being the bigger issue. The bathroom commode was wobbly and the shower control loose. The upholstery was incredibly stained and uninviting. We have stayed at this site numerous times over the years. I was so uncomfortable upon entering the room, that I opted to stay on a couch at a family members for all three of the ‘double occupancy’ nights we had booked. My husband tells me the breakfast was not as enjoyable as in the past. I can not speak on this as after helping carry things up to the room that first night, I never set foot in the building again. So disappointing. We were in town to attend my father’s funeral and had thought the least of our worries would be where we were sleeping. ☹️

Quick check-in, took about five minutes! Room was clean, bed was comfortable! I liked that we were assigned an end room. The only issue I had was how noisy it was. The walls are very thin, so you can hear talking in the room next to you! Other than that, it was a great stay!