Majestic Beach Resort by Resort Collection

We stayed here for 2 nights we were not impressed with this hotel. Overpriced, Room was dirty staff was nice though we asked for an upgrade from a 2 bedroom to a 3 bedroom and said we would pay the difference, they said no changes are possible even though 3 bedrooms were available. Room was very dirty, fridge and stove looked like they had never been wiped down. Furniture is out dated, extra blankets and sheets were just stuffed in the closet like they were just thrown back in there after the previous guest. Also you have to leave a driver's license to get a luggage cart. I would not recommend anyone to stay there.

We pay to much for clean service

Dont like it so much beds are sooo unconfortable will look another one for next time

The website states check in is at 4pm. We arrived at 3:30 and our room was not ready until after 6pm. There were 4 other couples/families having the same issue. The elevators are slow and one wouldn't go the the loading/unloading floor. Rooms weren't nice enough for what I paid and they charged another $158 upon check out for fees and taxes. Overall not worth it.

Our stay was nothing like expected. Our room smell like urine. The toilet made loud noises The comforter and pillow looks as it the have never been washed. We only had two chairs one of the chair were very unstable as if it would fall apart at any minute. The room was very dusty. The bed was extremely hard. The shower was very dirty. The room looked as if someone had already been there.