St Moritz Hotel

Poor size double room - very tight for space and small double bed

Considering the expensive price tag attached for staying it was a huge dissapointment. Our main issues with our stay. 1) We booked what was apparently a cosy room. I called ahead of booking and asked if we could get a travel cot in the room to be told yes. On arriving and being shown the room you'd be lucky to get a large suitcase in there. Upgraded to a bigger room.. 2) No air con in the rooms (surprising for an expensive stay) 3) Things looked shabby around the hotel. In our room the wicker chair was tired and worn, our shower head was broken, in the hotel bar the chairs are worn through use and don't look appealing to sit in, the inside pool roof needs a paint and some of the tiling needs re doing. 4) Cleaning of rooms... We had to request an additional clean of our room as there was hair on the floor and in the shower from the previous guest, we also found an old tea bag under the chair in our room which was a bit random 5) No room service.. Always useful when you have little ones 6) No childrens menu in the main restaurant after 7pm so you have to resort to going to the seaside restaurant and opting for reduced food choices 7) Poor drinks selections in both bars. Majority of main spirits and beers were not things we'd seen before. 8) Wine served in chip glasses around the outside pool The positives we found ( not really positives as expected for the price of staying) - good location, Cowshed spa and products in room, yummy breakfast

I was very disappointed with this hotel. It was very poor value for money, the room was tiny as was the bed. The toiletries were attached to the wall as if they were scared you'd steal them. The bed was so uncomfortable as was the bedding. You had to hang on to the edge so you didn't fall off! The tea and coffee facilities were basic and stuck in a cupboard and hard to get out. The pool was a big disappointment too as I expected so much more from a top hotel! Food was ok, but the menu was the same every night so not a lot of choice. The only good thing was the complementary Land Rover to take you to beaches, ferry etc.

Nice but Overpriced Hotel trying to be something it cant be. Very poor tv/sky reception in room due to the internet apparently. Excellent kitchen in a suite but overpriced and droughts/wind howling through a supposedly sealed patio door. Not a lot explained on check in so had to find our own way around. Outdoor pool closed most of the week (in June?) Indoor pool ok but a little tired in places. Seaview poolside restaurant excellent & relaxing but very limited menu. No bar snacks available in the main lounge area but childrens meals are? Main restaurant buffet breakfast not up to the standard expected with very little buffet choice, a toaster which wasnt working properly, sausages requested well done were hardly cooked one morning and when mentioned to a waitress only got a smile and charged for Coffee Late at breakfast in a supposedly high quality hotel?

A nice hotel in a good location for walking the coast path.Our suite on the ground floor was fairly new with an internal double glazed sitting area opening to a patio (which we never used as it was too cold and wet the four nights we were there).It was a bit pricey and the housekeeping could have done a better job.