Opera Suites

Friendly, helpful staff. Hotel ideally located for many local attractions (Staatsoper, Musikverein, Museum Quarter, Albertina etc) plus shopping and restaurants.

Apartment was just along the shopping street. Really convenient and staffs was very friendly and recommended nice restaurants place.

My room had issues with the heat the first night, so was too hot to sleep. As the front desk doesn't operate at night I couldn't get it fixed until morning. As soon as I reported it, they took care of it right away and my remaining stay was pleasant. My room faced the main pedestrian street, so was quite noisy at night and early morning (with trucks making deliveries). However, there are many rooms that are at the back of the property which I'm sure are quieter. The location is excellent and the staff are friendly & helpful.

Very friendly staff. lovely big room at the back, so nice and quiet. Coffee and tea making facilities (actually a kitchenette in a cupboard :-)). Nice big bathroom with the best lighting I've had in a hotel bathroom for years :-). The hotel is situated on the pedestrian street more or less opposite the opera, so it couldn't be more central. We enjoyed the short distances to the various Christmas markets of Vienna. Only minus was that the radiators in the room has no thermostats so it was a bit "either hot or cold" but it is a very, very small minus :-) If we have to stay in Vienna another time we will definitely be back...

Everything was great. However the bathroom shower water would not go down when you showered so you would have to shut the water off for a bit so it wouldn’t overflow.