Grand Miramar All Luxury Suites & Residences

Our stay at the Grand Miramar was spectacular. We enjoyed the evening sunsets and the service was superb. Room was super clean and bed was so comfortable.

There is nothing luxurious about this hotel. The furnishings are old, the bed is hard as a rock, the food is mediocre and the service is an absolute joke. If you have a concern (we had one) you will not get to talk to a front office manager or general manager, because neither exist. The concierge Alexis considered himself to be in charge and he is very unhelpful and was super arrogant. He, in addition to his colleagues, have no intention of helping you, at all. In fact, they turn it around and call you names (as one of them very pointedly did to me). Very disappointed with this stay. You can forgo an uncomfortable sleep and old furnishings if the service is good. Who cares right, you are not taking the bed or the furniture home with you. What you do take home are memories and how someone made you feel. Let me tell you, these “hospitality professionals” made me feel defeated, unwelcome, and angry. I have never experienced such an cold reception from anyone. No question, will never stay here ever again. There are great reviews here which is why we tried it. However if I can even help one person avoid staying here, please consider another hotel. Terrible people. Such a shame and a waste of time and money.

Perfect place!

Really big suites. The bathroom design is a little screwy as the toilets are crammed too close to the counter and the soap dish is too far from the sink. Took a long time to get hot water in the shower. The staff is great! The breakfast buffet is boring. The hotel property is really nice with a great view. Its a 10 minute ride from the beach and they have a free shuttle both ways. If not, an Uber is less than $3. I would recommend this hotel if you want to hang by one of the pools more than see the town.

The hotel is beautiful. We used Uber to get into town so its location was not a problem for us. The views are beautiful and makes the location is worth it. When we arrived we were given a tour. They informed us that 3 out of the 4 pools and the jacuzzi were for adults only! I already knew that the top level pool was for adults only when I made the reservation. But since we traveled for a family vacation we were very disappointed since our son loves being in the pool. They should advertise this on their website. For this reason alone I would not return. There are no onsite activities as at other resorts we have attended. Also, they close the pool very early at 9pm and the snack bar at the pool closes at 7pm!!! Also, another negative is that there is no convenience store onsite or a coffee shop. Because there are no stores in the near vicinity this is a big negative. I do not want to order room service or go to a restaurant every time I want a cup of coffee or a snack. Given these big negatives I would not return. But the hotel itself and the views are beautiful. Our room was very clean. I walked around with white socks and they did not get dirty at all, so very very clean! Our room was on level 1 though and didn't have the best view. I am not sure why we got that room since the hotel did not appear to be fully booked at all. Why do they not offer their guests the best options?