AETAS Bangkok

Great location near to BTS yet not too noisy. Very friendly staff. Room is clean and spacious

the hotel is about 8 min walk from Pholen Chit BTS station. it has tuk tuk service every 15 min from hotel from 9am to 9pm. staff are not that cheerful n welcoming. the coffee cups in the room has tea or coffee stains. the basin in the toilet was greasy. my husband accidentally broke the 2 cm small china soap plate n they charged us Bahts 100. we have experience breaking glass or ash tray before in other hotels n they never charge us. that soap plate may only cost Baht 30 in the market they should consider the value before charging. if we break thevtv, the l8ghts or the table. ok to charge. for such a small amount of money is not worth to make guests not happy.

Need to renew regularly yoga matrasses in the fitness centre. Yoga matrasses dirty, old, torn apart. The staff don't care about clean equipment. Need to install antibacterial gel for hands. Don't forget this is fitness

Sadly some of the the people in this hotel are EXTREMELY dishonest. Be very very careful with your receipts, room charges, signatures, everything. The whole catastrophe started when my friend and I called to request a very simple room service order (two gin & tonics, literally nothing else). The drinks simply never arrived, even though we called the room service line twice to ask what was going on. Eventually, after about 30-40 mins, we became mildly irritated & decided to go down to the hotel lobby bar to check what was going on. Nobody knew anything about it. We were surprised, but we thought, “ok, obviously some sort of miscommunication, mistakes do happen” & we made the exact same order at the bar itself. We paid for these (expensive) drinks in cash at the bar & prepared to take them up to the room. Just at that point, an EXTREMELY long time after had we first made the call, the very first room service order (of TWO DRINKS) was obviously rushed through & finally appeared - but not at the room - at the hotel reception! So - after a crazy delay, us having to order our drinks ourselves at the bar, an appalling & confusing explanation, we were handed a second round of drinks IN THE HOTEL LOBBY (nice “room service” there guys!) I was a bit upset and there was a (fairly long) conversation during which I informed the reception staff I did not want to pay for this second tray of “room service” that we didn’t order

This is a wonderful hotel with a great staff. The buffet breakfast was fantastic and the Spaghetti for lunch was the best I have had in a very long time. I would recommend this hotel to anyone needing to stay in Bangkok, especially if they need to visit the US Embassy - right around the corner, about a 10 minute walk!