Melia Ibirapuera

Room is ok,food is average but service is very slow

Great experience - friendly staff, very clean, great breakfast and the location was very good (safe as well)

This hotel was in a good area for what i needed , however , the condition of this hotel is very poor the carpets were stained and the room needed decorating , this was was than faded elgance and just in a shabby condition overall . The quality of this hotel was so poor i checked out after only one day because of how the front desk called my room at 3am several times , despite me telling them i was going to bed and not to be distrubed . they woke me up in the middle of the night, i had been travelling and needed a good rest and this hotel is definately not recommended

Hotels looks nice from outside but needs remodeled. The rooms are tired. Carpets are old and look dirty. Bathrooms need a redone.

Receptionists will never say hello to you again after check-in. which I regret. I did not realise hotels.com was selling the old rooms. at check-in, I asked for refurbished room and they requested me 30 usd more per night. instead, they downgraded me to smaller room and paid no extra. I was a returning customer and very disappointed with customer service. Will probably prefer other brand on my next trip. old rooms are very sad looking despite the pictures.