Holiday Inn Express & Suites Lafayette East

Walked in room and found a thermostat with bad batteries, A light bulb out in bathroom, and a low mildew smell. Breakfast although free was less then average. Sausage rubbery. Eggs recooked. Coffe and OK was good and so were the bagels. Most of the staff was friendly and some seemed interested in good service. No kids or guests.

Clean, comfortable, convenient hotel. Easy to find from the freeway. Lots of restaurants in the immediate area. The room was very quiet. The free breakfast was above average. We would stay here again.

The bed was ok, the airconditioner worked great. Wonderfull breakfast. Looked clean except carpets. The carpet was trash in the whole motel. Small stains in room carpeting. The hall carpets had hugh stains and looked like burn marks.

Unprofessional front desk staff. One of them spoke to us like we were dumb. Another was sleeping in the lobby area while on duty. The staff also started clearing the breakfast before 9.30 (breakfast end time). The room was satisfactory, and the bed was comfortable.

Check in was at 3. Our room was not ready until a little before 5:30. Not sure if they were just understaffed for a sold out hotel or what the problem was, but our room door was open and not cleaned when we arrived, checked in and had key in hand. Could not leave my bags there until we returned that evening. Had to ask twice about readiness. Rooms are just OK. Large, plenty of space for 2 queen beds but nothing special for the price. For $200 (tax included) a night, I would expect more from a Holiday Inn and Suites. Breakfast area looks nice but food area not clean either, breakfast water had black floaters it in even after we tried for clean water a second time. We got breakfast elsewhere. They are remodeling so maybe it will improve, but we won't be stayng there again on our next trip. Just not worth it for the $$$.