Residence Diaz

1. We arrived at the apartment on Sunday 05.08.2018 at 20:00 in the evening after we had been instructed to enter an apartment that was no longer a receptionist. After getting organized in the apartment we noticed that the air conditioner is not working, and even makes horrible noises that can not fall asleep. 2. The next morning we presented the problem to the receptionist. We were informed by her that they knew about the problem and tried to correct it and did not succeed and concluded that there was a need to order a man. 3. At that time we were not given the option of another alternative of an apartment. By the way, the closet doors do not open or close. 4. In August, due to the heavy heat of the day, the situation was intolerable. The children can not sleep, and if we do not close the door we can not fall asleep either, and we can not sit in the room and rest in peace. 5. Therefore, we will ask for compensation at least equivalent to the cost of stay in the apartment, because the apartment was chosen precisely because of the explicit promised air conditioning, which forced us four family members to stay most of the time outside the apartment because of the difficulty to stay there and severe damage to our vacation.

The apartment was in a brilliant location and was also nice and quiet. The check in star and the cleaners were very friendly and helpful.

Excellent stay! Great amenities. Friendly staff. Clean and spacious. Air conditioning great, but a little noisy.

Room was spacious clean had everything you need but probably needs a little up date but was pretty good for what we needed for the time we liked the location and out look

Great location, walking distance to everything and a metro stop a block up the street so very convenient. Great price also, very friendly and helpful owners.