Centre Apartamenty Warszawa

a nightmare, poor condition of the room, no one to meet me there with the keys, until a 1 hour later, and she did not speak one word of English

I'm glad you asked, I was about to write a letter to Hotel.com, anyway, when I booked this property, I was never told that I was supposed to call someone to bring the keys and show me the property, when I arrived to the property, to the address on the booking, totally confused tired , never saw anyone notes on the door info etc etc.. I had someone call the number I had, they did not speak English, not even one word, per the people helping me, I was told this person would be coming in about 5 minutes, it took 30 minutes, I could not communicate with her, not one word in English, she took me to the apartment and grab some paper enclosed in a plastic cover, by the way, the apartment was not at the building for the address of the booking, it was 2 buildings down the street. Anyway, the apartment was, to say the least very unattractive and totally the opposite to what the photos show when booking it. well, stayed there one night as booked, I came back 4 days late for the second night, on my way to Warsaw from Sopot, 30 minutes before arrival, my friend called the office to have someone be there with the key, well I arrived at the address, waited , waited, about an hour I asked someone a stranger to call the number and again they say 5 minutes and she would be there, the same woman, as the first time, no English and rude, we went to the room and she gave me the instruction sheet under the plastic and then left, 45 minutes later knock on the door and she came in with a phone

Nice apartment in the heart of the city. At the top floor so the views are amazing.

The outside of this building is awful, and the corridors are the same. Communist block building. The apartment didn't look to bad but once we settled in things took a turn for the worse. Doors didn't close , the freezer was completely frozen over and there was fruit left in the fridge which just made us feel it couldn't have been cleaned. Things got worse the first morning when I went to have a shower and somehow as I opened the door the whole thing started to come out of the frame and shattered into a thousand pieces around me cutting my arm and shoulder. To be fair the owner did promptly get an employee to move us to another apartment which was better but at no point came to see if we were ok and had no further contact with us

Excellent place to stay! We were here for New Years, staying on the 15th floor with a perfect view of the fireworks. It was amazing!