Hacienda del Mar

We had a wonderful stay at Hacienda Del Mar. The staff was very polite and attentive. The rooms were well maintained and the grounds were beautiful.

3rd time staying. Love this quaint place. There are a lot of stairs and if you rent a car parking is interesting. Restarants are spendy. Always surprises me that I pay almost twice what I would pay in the states at a restaraunt but if you shop at Costco or Walmart prices are less. Need a car if you want to go to town not close to much. You do feel very safe and the staff is great

The place was wonderful. The biggest headache was the promotion and hounding of the new sister timeshare that they are pushing. They wasted 3 hours of our precious vaation time . JUST SAY NO TO EVERYTHING THEY ASK!

We rented 3 rooms at the Hacienda del Mar section of Sheraton Grand. The rooms were fine - each one a different version of a Junior suite. Ours had a large balcony, another had a smaller one, the third had none but a wonderful ocean view. Service was very good. The place is very clean and well maintained. The kids loved the beach as well as the pools. Snorkling was fun. The Desert golf course was great to play. My negatives were as follows: 1. It is isolated. If you want to go to town, there are costs for taxi or shuttle which are considerable. 2. Meals and drinks are expensive. There is a small store but prices are very high. Going off site for any meals must include the travel costs. 3. Some meals were great and some were awful. Maybe the chef had the night off after New Year's Eve? 4. There was no in-room coffee though they said it was in the plans. Didn't help us though. 5. Making travel arrangements to airport is confusing - so many travelers, cheaper by taxi but different number of travelers, cheaper by hotel shuttle.

The rooms was great with a kitchenette. The pools were nice and the servers at the restaurants and pools were fantastic. The bedding and towels were comfortable. My only complaint is the that the bed was very worn on one side and therefore was lumpy. Certainly will stay here again.