SpringHill Suites by Marriott Gallup

Excellent hotel. Stayed one night while passing through town. Clean, comfortable, nice hotel. Friendly staff. They had a super cute/friendly kitty that greeted you outside the front door! One of the employees said they have an adoption program with the local shelter. It was super neat! We would definitely stay here again and recommend this hotel to others!

Conveniently located to restaurants and grocery store. Room is clean and I like the breakfast buffet! We stayed on a weekend so we were surprised they serve breakfast at 7:00AM. Breakfast is served at 6:00AM on week days. Overall stay was very good. Would stay there again next visit.

Just stayed the night on a road trip. A new hotel with nice clean rooms. However, as with a lot of new hotels it was loud. Could hear other people talking in their rooms and the a/c unit was also very loud. Otherwise a nice stay.

The bad stuff (if you can call it that)- could hear water trickling when someone above us showered, although I never heard any voices or footsteps, the location isn't the best, even for Gallup (although we walked to a BBQ place that was fun). The good stuff- comfy bed, nice decor (modern), nice staff, great breakfast options, great workout facilities, nice pool, good wifi and good price.

BEWARE of TRAINS!! We were awoke 6 times due to blaring train horns!! We checked in late tired after a long day of driving and were disappointed the hotel did not notify us at check in of the trains or offer ear plugs!! When we brought it to their attention upon departure we were told that Gallup is known for their trains and everyone there knows that (we are not from there). We were also told that we could have got out of bed, (turned on the lights), called down to ask for ear plugs and either wait for them to bring them or get dressed and go to the front desk to pick them up (of course both options would completely wake us up to the point that it would be difficult to go bavk to sleep). The proper thing to do would be to notify guests at check in and hand out the 10 cent earplugs so these issues are dealt with proactively!! The whole point in staying in a hotel while traveling is to get a good nights sleep. If you can't offer that then you shouldn't be in the hotel business. We have always had great experiences with Springhill Suites. Generally upper scale properties with comfortable beds. This was a nice looking facility but its location does not do it justice!