Fairmont Mayakoba Riviera Maya - All Inclusive

Bad weather was a shame, is expensive and with rain there is nothing to do in the resort , is expensive and the food is not special.

The Fairmont is a wonderful facility with very attentive staff. The food quality and selection was excellent every day.

We have previously stayed at the Rosewood, which is really no comparison, but difficult to be so close and think, at the Rosewood, the service was this, the rooms had that, the pool was this, etc. I loved the all inclusive meal plan option, and we definitely ate our value, but I didn’t like the pool near the beach, no hot tub, and service was sometimes slow. The bigger pool was off the beach, and great for kids, had a nice large “hot tub pool” that we spent most our time in because the other pools were still chilly. Overall, the value was good, but hard to stay there having experienced the best Mayakoba had to offer previously

Every moment that you are there you feel absolutely catered to and cared for! Just got back and my mother already wants to plan a trip back with all of our family members. Jorge Ayala, front desk manager, helped make our stay even more special, but the truth is that everyone there is continuously making sure everything is perfect. Perfect attention to detail at all times. Not to mention, the property is drop dead gorgeous (pictures do it no justice).

Absolutely amazing stay! Property is private and gorgeous... but best of all was the amazing customer service... they made you feel like you were the only guests there... every guest we spoke to felt the exact same way... Thank you Diana G and Jorge A from front desk for your exceptional attentiveness...