Holiday Inn Express & Suites Kelowna - East

Nice clean well appointed hotel. Looks like it’s brand new though it’s a couple years old. Friendly helpful staff.

Really liked the practical design of our King room. Good sized tiled entrance hall to keep coolers, etc., large raised area to lay luggage with hooks above for coats or gear and soap/cond./body wash dispenser inside bath, so no wasteful travel size bottles. In addition, really helpful front desk staff.

This hotel was clean, very attentive staff, good amenities. I recommend it and would stay there again.

Clean and well organized for Covid19 protection. Good signs reminding of social distancing... all guests require masks in shared areas

Poor service ..lady at the front desk very rude.. Asked her for some shower cap for my kid ..she said there is already one in the room and wold not give another one. Since they don’t have any kind of service to the rooms, we have to walk all the way to front desk for every single thing. Disappointed with holiday inn..

The place was amazing and very very clean, just when we checked in the staff member at the front desk was sooo rude and not welcoming at all!

Awesome room layout, clean, new, pool, breakfast, amenities. Mickey at the front desk was extremely courteous and welcoming. Highly recommend this hotel

We only stayed here one night, it's one of the three hotels we stayed at during our road trip and this was the cleanest and most well maintained one. Front desk and breakfast staff was very friendly and professional as well. Very impressed!

Very nice and clean place to stay , parking stalls are very tight ,

The hotel is clean and comfortable but breakfast was the worst ever that I have seen in my life. I stayed for 2 weeks. The hotel food was very very very scanty and they served the same food everyday during my first week of stay. The food got worse in the second week as the hotel refused to serve hot food( only served cereal). Very horrible breakfast. I spoke with the lady at the front desk and she cited COVID as excuse which I don’t believe. I told her that other hotels still serve hot food as grab and go. The Wi-Fi is also super slow. If you have option pls avoid this hotel during this COVID unless you wanna be buying breakfast outside everyday.