AC Hotel by Marriott New York Downtown

Overall it was good. This is my second time staying there. The mattress however was a bit worn down and sunk it some areas.

The service was great. The hotel was very nice but the 60.00 per day parking was too expensive with no in and out privileges.

Thank you for your service, and effort, Happy Holidays! The refund timing was appreciated.

It’s was great and spacey.

The hotel is clean and well maintained. I had a small incident in my room, and the hotel management took responsibility and resolved the issue, which was greatly appreciated.

I would totally recommend this hotel! Very clean, safe and the staff was very friendly!

Awesome front desk assistant, clean hotel, clean rooms, safe environment, walking distance to restaurants and the city, good view of the city and the pier, safety precautions were taken inside the hotel, the rooms were very nice, I love the idea of the free water inside the room, excellent bathrooms ... I loved the experience

Amazing location and service. Also very clean and bed super comfortable.

The location is great ! However, there is no room service or house keeping service. We stayed for 3 nights and had to get rid of our trash- their restaurants are closed as well, so we had to order uber eats a lot and the trash accumulated. No clean sheets all 3 days, meaning we would come from the street and has to sit on the floor while each of use showered. The room has no drawers- NONE ! We had to keep our clothes inside our suitcases call Weeknd and that was very inconvenient. At time of check in we asked for a high floor since we are from a small city and had never been to NYC. We were told “due to COVID, the highest floor we are ALLOWED to give is the 9th floor and that’s the one you have” That same night someone got in the elevator with us and went up to the 19th floor. Later on the day 4 more occasions people got on the elevator and pushed higher floors- VERY disappointed with this.

It was amazing!